Trevor Amey explained each step of the way and so I understood all the reasons for the various tests, he was absolutely amazing! Rita was also amazing, so kind and helpful when measuring for varifocals and choice of glasses. I could not have wished for better service, thank you so much to both of them.

—Renee H.
Eastbourne store, 22/01/2026

I was seen promptly on arrival. I had my eyes tested by Veronica. Friendly efficient, answered my questions knowledgeably. Seemed very competent and explained what she was doing at every stage. The dispenser was patient and again explained things well as I tried to balance having a great set of glasses with trying to make economies on the expense. Overall I don't think the experience could have been better

—Bryan H.
Bexhill store, 16/01/2026

Very thorough examination with a kind and helpful person. Treated with kindness and respect by all members of staff whom I had dealings with. Can’t suggest any improvements.

—Virginia S.
Battle store, 14/01/2026

I had a good clear consultation. Taken through all the tests and steps and discussed options and I felt informed and reassured.

—Robin E.
Battle store, 14/01/2026

Mr Patel has being helping me to transition from gas permeable contact lenses to soft lenses so that I can continue to wear contact lenses. He has been so patient, and tried so many different ways to make things work out and has spent over a year coming up with different solutions. My eyesight has posed some difficult problems for him, but he just kept on trying. I feel as though I have been given back the good sight which I thought I had lost. I am so grateful - many, many thanks

—Barbara C.
Polegate store, 08/01/2026

Everyone went above and beyond for my eye test. They all stayed late to make sure everything was right. I can't fault anyone at all. I want to sing their praises

—Sasha S.
Battle store, 07/01/2026

Veronica was very efficent and thorough, all staff were. New glasses easily selected, the new chairs throughout the whole store are wisely chosen and the most accessible with sides, the right height etc, this helps those with limited mobility, the new flooring, use of space and airy feel is very welcoming.

—Colette W.
Bexhill store, 07/01/2026

From my warm reception to leaving with a new set of vsrifocal glasses being prepared for me - courteous, professional and seamless; with thanks to Ryan for the testing and assessment to Tyler for the fitting - thank you. Pat

—Patrick L.
Battle store, 07/01/2026

The staff at the reception desk were welcoming attentive, helpful and polite. It was a pleasure to meet Ryan for my first cataract post op eye examination, which went well. I was reassured that the lens has healed nicely. I look forward to my next visit .

—Victoria C.
Battle store, 07/01/2026

The optician was freindly, knowledgeable and put me at my ease, douldnt have been better. The receptionist, with dark bob a d glasses. Is always excellent. Thank you all for always being kind and reassuring

—Helen Rosina B.
Bexhill store, 03/01/2026

I have no complaints, the service I received was very good, .they were respectful, courteous and patient with me, and friendly. Thank you.

—Sally C.
Bexhill store, 03/01/2026

Mr. Patel was so thorough in his examination. I was a bit concerned that the macular degeneration had got worse as I was experiencing occasional blurred vision and had had to miss a hospital appointment as I’ve had other health problems. He was so reassuring. The person who then sorted out all the details for new glasses was also lovely as was the manager. Such a friendly, efficient and caring practice.

—Margaret T.
Polegate store, 29/12/2025

I visited the Polegate branch a week before Christmas. Mr Patel was very thorough and took his time explaining what he was doing and answered my questions. I felt reassured after the visit and had a phone call the following day from the opticians to enquire if I needed more help. Excellent service.

—Darryl C.
Polegate store, 29/12/2025

I felt very comfortable and welcomed. This was my first experience with your company and it didn’t disappoint, in fact it exceeded my expectations.

—Richard C.
Polegate store, 11/12/2025

Brilliant thorough service from Veronica ,She looked after me exceptionally well .and dealt with my ongoing problems with great empathy .She explained everything to me in a kind way .Thankyou

—Robert B.
Bexhill store, 10/12/2025

All three members of staff at the Eastbourne branch were professional pleasant polite and attentive I was very impressed

—Richard L.
Eastbourne store, 10/12/2025

Ms Cannell was very kind and patient. The tests were very thorough and she showed me the imaging and explained the results. Excellent service.

—Mary G.
Eastbourne store, 10/12/2025

I had my post op examination and the optician was very thorough, then I picked some new glasses, Angela the assistant was very very helpful, and she advised me what drops I should take.

—Valeria H.
Seaford store, 10/12/2025

Attention to detail was excellent, and I felt very confident with the optician. Also with the way the dispenser helped me decide how to proceed with getting my new prescription - there was no pressure put on me to make a decision straight away.

—Christine G.
Battle store, 08/12/2025

Great customer service. From all staff. Eye check was thorough and process was explained well. I had help choosing the right frames and lenses for my new prescription. All staff were so helpful. Great service Thank you

—Sarah W.
Seaford store, 03/12/2025

always found the staff helpful and friendly. Mr Patel explained every detail as to what was happening during my test. Rita, who helped me to choose my frames was kind to guide me to the frames that suited me.

—Charles C.
Polegate store, 02/12/2025

Stephen is very thorough and explakns eveything clearly and Kelly is always very hellpful and a pleasure to deal with. Thankyou to everyone there.

—Peter L.
St Leonards store, 02/12/2025

Dealt with pleasantly and efficiently.

—Graham H.
Seaford store, 28/11/2025

All members of staff are very welcoming, helpful and patient, especially when I tried so many different frames and couldn’t decide! I Would highly recommend barracloughs battle.

—Heather R.
Battle store, 26/11/2025

Everyone at the Battle store were friendly, professional and helpful. Val was very helpful in helping me choose my new frames by taking pics on my mobile for me ...she was very patient. A very enjoyable experience.

—Isabel (Belle) M.
Battle store, 24/11/2025

After a polite welcome and a wait of about 10 minutes I had my eye examination. Mr Iqbal was very professional and competent while explaining things as we progressed. The results were good which made for a successful visit to Barracloughs

—Richard C.
Bexhill store, 18/11/2025

Firstly, all of your staff are lovely! The optician I spoke with was charming, funny and very helpful. The lady I spoke with about new lenses was calm, understanding, and I will do as she suggested and get my silhouette pair fitted with new lenses. It's always pleasant to come to your store in Bexhill - Thank you for always providing a professional, friendly and supportive service.

—Fiona C.
Bexhill store, 17/11/2025

Victoria was excellent at dispensing my 2 pairs of glasses and the gentleman who carried out my eye test was very thorough and professional

—Terence B.
Eastbourne store, 17/11/2025

Qasim Iqbal A very rewarding visit! Many thanks.

—Julian S.
Battle store, 17/11/2025

Very professional and friendly service from both the gentleman who carried out my eye test, and the wonderful Victoria who sorted out my new lens, not forgetting the lovely receptionist who greeted me on arrival 😊

—Susan B.
Eastbourne store, 17/11/2025

All the staff working at your Polegate branch are fantastic. Friendly professional service. All very knowledgeable. Mr Patel gave exceptional care in ensuring I was happy with my prescriptions of glasses and a couple of weeks later my contact lens. I am very happy and confident in to having eyesight cared for by your team.

—Carol R.
Polegate store, 11/11/2025

The whole experience went smoothly and all staff were friendly and helpful. I was particularly impressed with the ophthalmologist, Ritz. She was kind enough to give me some contact lenses so I could see to purchase new frames. Thank you, Ritz.

—Sharon G.
Uckfield store, 06/11/2025

Was very happy with the all the staff that I came into contact with. All were helpful and pleasant.

—Janet W.
Eastbourne store, 06/11/2025

both the optician and the young lady who helped me choose new glasses were so helpful. Full Marks

—Anne S.
Bexhill store, 05/11/2025

I found the optition was very good and explained everything I then found Victoria was excellent with helping me choose the right frames for me etc Overall I found the experience was very good

—Keith O.
Eastbourne store, 05/11/2025

My visit went smoothly and questions I asked were answered in an understanding way. Very professional. A varied selection of glasses were offered to me with no pressure to purchase and allowed me to make my own decision on suitability allowing me to ask the questions. Well done staff

—Jennifer H.
Bexhill store, 05/11/2025

Very impressed with the service I received. Couldn't have been more thorough and I wouldn't choose any other optician.

—Jonathan R.
Eastbourne store, 05/11/2025

I am very happy with the staff, they are all friendly and make me feel relaxed, I would certainly recommend Barracloughs. looking forward to my next visit.

—Pauline S.
Polegate store, 05/11/2025

very impressed with your Maharshi Patel who was very helpfull on when finishing with me had a quick look at my wifes eye which had developed haemorrhage putting both us a ease offering my wife further help and advice, I consider this over and above his orignal duty many thanks from us both, ps: just received my new proceedure opp from Spa Medica half an hour ago regards Dave

—David M.
Polegate store, 04/11/2025

I have been coming to barracloughs since I was in primary school. I started at Battle and then Bexhill. So I think that shows how happy I am with the service. Ms Panday did my eye test and she was brilliant very understanding about I lipread and made me feel very comfortable. Picking my new glasses was perfect, and myself and the staff were talking about Paddington Bear who was outside when my children wanted pennies to put in. It's nice that you have staff who have been there for long term.

—Anntoinette A.
Bexhill store, 04/11/2025

Ryan Barraclough Friendly, professional and knowledgeable service . Ryan was interested in his job and very willing to answer any questions . All in all a very pleasant visit to the opticians enhanced by slightly improved astigmatism and no concern regarding cataracts at this time . Also no pressure to purchase new frames until I feel the need. I came out of the appointment feeling very positive about my vision. Thankyou

—Karen T.
Bexhill store, 03/11/2025

All the staff give you their full attention and time to ensure you get through the eye test and selecting glasses in good humour and with professionalism.

—Kim U.
Battle store, 03/11/2025

Everyone was so friendly, helpful and informative. Lovely easy experience. Thoroughly recommend.

—Laura S.
Battle store, 29/10/2025

Very friendly staff. A thorough examination and good explanation of results. I was happy that I was able to browse the good selection of glasses but didn’t feel any pressure to buy. I was able to take my prescription away with me to consider my options. Very happy.

—Caroline N.
Seaford store, 29/10/2025

Qasim was very pleasant and chatty, and made the eye examination an easy and straightforward procedure.

—Neil W.
Battle store, 29/10/2025

I'm relieved that I'm being forwarded for s cataract operation. Qasim put my mind at rest about my concerns

—Helen P.
Eastbourne store, 27/10/2025

Friendly and accommodating staff. I really appreciated the advice on which frames looked best on me - I have no idea on fashion stuff.

—Nicola F.
Battle store, 27/10/2025

Excellent in every respect from the eye test, help with choosing a suitable frame, the initial fitting process. I have another appointment in a couple of weeks time when the finished spectacles are delivered to the store..... can't wait 👍

—David B.
Eastbourne store, 27/10/2025

Excrllent speedy visit, good value /result. Mr Tully went out of his way with explanations. Very pleased. Able to apply for my Driving Licence.

—Maurice O.
Polegate store, 27/10/2025

Excellent appointment - from start to finish. All staff bright, cheerful and friendly - and very efficient. I constantly recommend Barraclough's to all & sundry - including for any hearing concerns as I believe professional service which include caring for their customers is a first and prior concern ~ and Barraclough's have it !. As long as your staff are continuingly trained to the highest level and treat their clients with care and consideration ~ this doesn't leave any room for improvement !

—Anne A.
Battle store, 25/10/2025

Optician was very firiendly and made you feel very relaxed and at ease

—Tracy V.
Battle store, 23/10/2025

Excellent visit. All the staff were very warm and friendly and it was a pleasure chatting to them.

—Jonathan B.
Eastbourne store, 23/10/2025

I was very impressed with Ritz Cannell, she was very thorough with the way she checked my eyes and to refer me to a Rapid Access Ophthalmology clinic for which I got an appointment 24 hours later

—Pete W.
Uckfield store, 23/10/2025

Ray Barraclough was very helpful and informative. Pleasant experience. Thank You

—Ian P.
Eastbourne store, 23/10/2025

Both Stephen and Kelly were so professional and helpful. I will recommend to friends.

—Linda C.
St Leonards store, 23/10/2025

My eye exam was so thorough, and Mr. Patel really took time and explained everything clearly, which was much appreciated. I was able to choose frames without any pressure, very good choice of quality frames too.

—Louise A.
Polegate store, 21/10/2025

What a lovely experience, staff are so friendly and very very friendly. I have never had the level of helpfulness. Staff are a great credit to you and from my experience no improvement needed.

—Brian A.
Battle store, 20/10/2025

All of the staff are professional and welcoming. Mr Patel is so professional and knowledgeable I feel very reassured when I see him. An excellent Opticians and everywhere is immaculate. It is also so reassuring that all of the equipment is state of the art. Thank you.

—Jackie M.
Polegate store, 20/10/2025

Very thorough eye exam, Trevor patient and really listens to what you say

—Alison W.
Eastbourne store, 17/10/2025

The lady who attended to me was fantastc. She explained everything incredibly well, easy to understand and covered everything. Was very impressed and glad I changed to your company. Please thank her for me.

—Penelope M.
Bexhill store, 13/10/2025

An excellent level of care and attention from all team members that I interacted with. Thank you.

—Julia B.
St Leonards store, 12/10/2025

Ryan, friendly & efficient, as were the ladies on reception. Everyone has always been helpful, whenever I have visited.

—Richard Steven W.
Battle store, 09/10/2025

This is the first time I have had my eyes tested at Barraclough and Stiles. I found it to be very thoroug and every effort was made for me to be comfortable as I suffer with a bad back. A lot of friendly advice and care was taken fitting my chosen frames. I will definitely use you again.

—Sandra S.
Bexhill store, 07/10/2025

The lady that did my eye test was lovely, she explained everything to me and was very efficient

—Angela B.
Battle store, 07/10/2025

I always feel very well looked after and a valued customer whenever I visit Barracloughs.

—Elizabeth M.
Polegate store, 07/10/2025

I was seen immediately following an incident with my eye whilst gardening.I received a thorough check and advice .All staff were efficient ,polite and extremely kind .Very pleased and grateful.

—Anita F.
Polegate store, 07/10/2025

Excellent service. I needed to book a short notice appointment as I have been having an eye problem that needed prompt checking. Great support from the receptionist at Polegate and very pleasant optician who did all the tests needed.

—Loraine G.
Polegate store, 06/10/2025

We had a great visit with your locum optician, who was so friendly, interesting to talk to and made the experience fun.

—Henry M.
Battle store, 06/10/2025

All members of staff were very helpful and I was impressed with the speed with which my problem was delt with.

—Marion M.
Polegate store, 29/09/2025

Ms Baxter saw that I was wearing a mask, for my own protection, and promptly offered to wear one herself, which I greatly appreciated. She explained everything very well and made the whole check-up relaxed and stress-free, which is actually what I've come to expect from all the staff at Barracloughs - they're all very professional!

—Joan F.
Seaford store, 29/09/2025

Completely satisfied. Friendly staff. Clear, honest assessment of my eye situation. I came in fully expecting to need new long distance glasses but told that at best they would only make a marginal improvement. Should have switched back to you sooner

—Charles M.
Seaford store, 29/09/2025

Qasim was professional and thorough. I felt greatly reassured after the test and hope to see him again next year. Kate was also very thorough and patient advising me on the type of spectacles I could choose and I shall see her again shortly to make my choice.

—Yvonne B.
Polegate store, 29/09/2025

Mr Patel was absolutely brilliant. Friendly, very professional and extremely particular in his testing. He found a problem and directly referred the scan to the top eye man in the area |Mr. Kashani who saw me within two days. Altogether first-class. The 'shop' staff are always friendly, helpful and on top of their jobs. The Polegate branch is outstanding - as I am fond of telling people!

—James T.
Polegate store, 26/09/2025

I thought Simran was very professional and thorough in my examination and answered all my questions regarding my eyesight. (And I don't mind that she supports Arsenal rather than Spurs!)

—Roger H.
Bexhill store, 26/09/2025

Always a pleasure to step in to the Eastbourne branch to have my eyes tested. It’s a comfort to have my eye health checked out by knowledgeable professionals.

—Kathryn (Katie) T.
Eastbourne store, 26/09/2025

Very impressed with my visit, had a good chat with the optometrist and all the other staff members were attentive and listened to questions, excellent

—Paul M.
Seaford store, 25/09/2025

i was seen promptly and the Technician discussed my sight and the criteria for driving, after which I passed ther required test and was prescribed frames and lenses for reading and for driving which are very attractive. Chosen expertly by the manageress. A pleasant experience.

—Rose I.
Eastbourne store, 25/09/2025

I was very pleased with the friendly approach of the staff particularly the optician Miss Panesar who took time to explain matters relating to my eyes & their condition.

—Melvin H.
Bexhill store, 25/09/2025

They were friendly, efficient, professional and really knew what they were doing. I have already recommended them to my family. I will come again.

—Shirleyanne R.
Uckfield store, 25/09/2025

Friendly, professional, thorough examination and clear explanation of results. Always made to feel valued as a customer.

—Margaret D.
St Leonards store, 25/09/2025

My son is always happy to visit your shop

—Maximillian D.
Bexhill store, 25/09/2025

I like Barracloughs especially the eye test which is so thorough. I asked a number of questions and got some very helpful replies. At 72 I feel my eyes are depreciating but felt very much relieved after my visit. Choosing new glasses was another easy exercise as I sampled a number of frames before choosing. A very happy and relaxed experience. Thank you.

—Tim M.
Eastbourne store, 23/09/2025

I was kept fully informed of the findings of the examination and given options to consider. This was a thorough and sympathetic examination. Thank you.

—Isla S.
Seaford store, 22/09/2025

The lady that checked my contact lenses was very nice, friendly and thorough. Overall my appt was good

—Carol T.
Bexhill store, 22/09/2025

The optician was very helpful. If only the GP would be as available!

—Paul W.
Battle store, 21/09/2025

Harps did a great job sorting out mr contact lenses and the change in my eye sight. Very happy.

—Fiona D.
Battle store, 20/09/2025

Reception ladies are welcoming and friendly and helpful. Optician (Nuleen?) is the same. She explains things really well too.

—Andrea H.
Bexhill store, 19/09/2025

Over 60s eye test at 9 am on Friday 18th Sept'25 with Aashni was excellent. She was friendly, professional & understanding of my situation.

—Andy G.
Battle store, 19/09/2025

Victoria excellent as always...an asset to the company Trevor efficient, kind and helpful; reassuring In all first class treatment All staff kind and approachable Ty

—Jillian R.
Eastbourne store, 19/09/2025

I would like Ms. Pandy to deal with me on my future visits. Very professional, very efficient. I have been coming to Barracloughs since Tony owned it. Always had good service. Wouldn't change thankyou.

—Peter M.
Bexhill store, 19/09/2025

Nuleen Panday was personable, thorough in the way she conducted tests and gave feedback. She explained everything and took time to answer questions. I wasn’t rushed through my appointment. Thank you!

—Maureen K.
Bexhill store, 17/09/2025

The optometrist explained everything very clearly, I was the given great help and advice in choosing suitable frames and lenses. The customer service is excellent

—Denise C.
Battle store, 17/09/2025

Very nice welcome by practice manager on arrival for appointment with Ryan Barraclough. No waiting or hanging around. This business is focused on providing value to customer.

—Philip W.
Battle store, 17/09/2025

Everyone who works at the Battle shop is very friendly & helpful, from the lady that you speak to when you first make contact to the optician Ryan. I was concerned about an issue with my eyes so Ryan did a very thorough check & put my mind at rest. It was a very pleasurable experience & I would thoroughly recommend.

—Lynda L.
Battle store, 17/09/2025

Friendly and helpful staff. The optician explained everything about the eye scan and answered all my questions.

—Paul C.
Polegate store, 16/09/2025

Excellent service from everyone . I was impressed with the skill and kindness of the optician. The care he took was impressive and I liked the way he told me everything he was going to do, and why he was doing it. The eye warming pack has been useful , and soothing. I especially like the oil capsules . My eyes felt better with them. The drops not so good as I have very arthritic fingers Nd I cannot squeeze hard enough to get them out. I dialled 111 today and went to the hospital where I was given antibiotic eyedrops and a course of medicine. Thank you once again , for the kindness at the reception, and very great care and skill from the optician

—Anne J.
Eastbourne store, 15/09/2025

I was especially impressed with Ollie. He thoroughly explained what he was doing, why, and what the results of the eye tests meant. He was polite and patient throughout and put no pressure on me to go for expensive options to improve my eyesight (unlike other opticians I have previously used).

—Elizabeth Ann O.
Polegate store, 15/09/2025

All the staff are very professional & friendly making you feel totally at ease , Sophia & Claire are brilliant. Maharshi is marvellous, nothing is too much trouble he spends time explaining everything, very kind. I couldnt possibly go anywhere else for my eye check ups etc, they are by far the best !! I would always recommend them to friends & family.

—Diane F.
Polegate store, 15/09/2025

Friendly staff and the optician ( Oscar ) was very thorough and good at explaining things to me : thank you !

—Jaideep J.
Polegate store, 14/09/2025

All staff are always very helpful.Stephen with my Eye Test,Mel with sorting out my Glasses and Julie & Sam on reception are always very helpful.

—John A.
Bexhill store, 14/09/2025

I've been coming to Barracloughs for several years now and have always found any member of staff I've encountered to be helpful, friendly and professional. As far as improvement ...just carry on as you have.

—Jean S.
St Leonards store, 13/09/2025

Harpreet and Melanie were calm, professional, thorough, and not rushed. A very happy experience. Thank you.

—Cathy L.
Bexhill store, 12/09/2025

Thought my appointment with Ms.Nuleen Panday on Monday at Bexhill branch was excellent She was extremely thorough in the examination and explained everything in terms i could understand, more so than any optometrist/optician i have ever had a consultation with 10 out of 10

—Antoinette C.
Bexhill store, 10/09/2025

Nuleen was very good, efficient, kind and explained easily what tests were to be undertaken. The lady who carried out the fitting was good and helped one choose a suitable pair of glasses, the pair chosen just fitted my requirements very well, Thank you, for a pleasant experience.

—Stephen D.
Bexhill store, 08/09/2025

My optometrist was Trevor he was so patient and thorough explaining everything and making sure I was happy with the result 😊 Gwiliym helped me choose suitable frames and made doubly sure that all measurements were correct and even made some adjustments to my current spectacles. Excellent service and a good range of frames 😀

—Christine M.
Eastbourne store, 08/09/2025

What a lovely warm welcome ehen you arrive. Staff are never too busy to interact, advise, accommodate.

—Ann L.
St Leonards store, 08/09/2025

I was given a very prompt appointment by Claire on Saturday 6th September with a red eye. On Saturday the receptionist and the other lady there welcomed me and I saw Mr Patel who was absolutely marvellous explaining everything clearly and giving me a really thorough check. He is seeing me again next Saturday to check again and to see how the eye is doing. I could not wish for better care and am so grateful to all of the Staff for being so caring and kind. The equipment is first class and I am so very fortunate to be looked after by Mr Patel, I have every confidence in him. Thank you so much.

—Jackie M.
Polegate store, 08/09/2025

Every member of staff was helpful and pleasant.

—Sylvia H.
Uckfield store, 05/09/2025

The gentleman who tested my eyes was excellent and gave me confidence about my eyesight. I am now happy driving for the next few years!

—Valerie W.
Battle store, 05/09/2025

Very well looked after, myself and my Son & Daughter. staff very professional, Stephen and Kelly absolutely brilliant lovely people at St.Leonard's-on-sea branch and everyone else there but dont know all there names. Thank ypu so much

—Ava W.
St Leonards store, 04/09/2025

I didn't get the name of the lady who tested my eyes after having a cararact 5 months ago at Spa Medica. However I felt that she gave my eyes a thotough test. She took the time to listen to the problem that I had with fliud on the retina after the op. I felt confident with her level of expertise.

—Susan T.
Battle store, 03/09/2025

Avril on reception as always so very helpful, professional and kind. Nuleen the optician very professional, she explained everything with patience and a sense of humour.

—Susan R.
Bexhill store, 03/09/2025

Lucia Baxter was incredibly thorough and her idea for sending the scan to the hospital has brought my appointment forward by 7 weeks! Thank you!

—Robert A.
Uckfield store, 03/09/2025

Mr Patel was as usual extremely thorough , kind, and detailed in his explanation of findings. Thank you.

—Robert T.
Polegate store, 03/09/2025

Sorry don't remember the name of the young man who carried out my eye test but he was very professional but also friendly.

—Susan B.
Polegate store, 03/09/2025

Very helpful charming staff, felt I was being dealt with in a very professional and expert manor. Very happy to recommend to others.

—Keith D.
Battle store, 03/09/2025

From the warm welcome from the receptionist to the comprehensive eye test through to the advice on prices - all was great

—Sandra M.
St Leonards store, 03/09/2025

All members of staff have been excellent. Friendly, Patient and understanding

—Carol W.
Polegate store, 27/08/2025

Lucy Baxter performed my tests in a most informative and professional manner, making me feel calm and unstressed.

—Joseph C.
Uckfield store, 27/08/2025

All Staff were very friendly and professional and helpful with glass selection did not push for the most expensive, just what really suited me. Very happy to recommend.

—Gaye P.
Bexhill store, 27/08/2025

All the staff at Polegate on Saturday were so helpful and I would definitely recommend Mr Patel to any of my friends and family.

—Jane T.
Polegate store, 26/08/2025

No improvement necessary the whole team are so nice and friendly and very professional Mr Patel is the best optician I have had for a long time

—Christine W.
Polegate store, 26/08/2025

I’ve been going to the Seaford branch for many years now and they are always friendly and helpful and Lola, the Receptionist knows what I need before I do!

—Patrice M.
Seaford store, 26/08/2025

Mr Patel was excellent in his efficiency and reassurance as always. Receptionist and glasses technician also very pleasant Many thanks and kind regards

—Cherry S.
Polegate store, 26/08/2025

As always the service was professional, courteous and covered everything in detail. Trevor was very efficient and explained all the smaller details where applicable. I had a combined contact lens follow up and regular sight test so had a lot to cover but felt at all times that I wasn't being rushed or given half measures. I would always recommend Barraclough for anything to do with sight or hearing.

—Jeremy M.
Eastbourne store, 26/08/2025

You are so Helpful and I'm so pleased that you are so helpful in every way Bless you all Thank so much Glenys

—Glenys S.
Seaford store, 26/08/2025

Tripped at home on Sunday on getting up found I had trodden om my glasses twice twisting sevrely the metal frames and arms hinge pivots. phoned Barracloughs Polegate on Monday who managed to fit me in late on Monday afternoon for an eyetest and check, prior to me thinking new spec's. Met by Gwillem on arrival and gave him twisted spec's with a flippant comment "an exercise for you" Went and had my eyetest with Sim who has a very pleasant manner to be advised that I was being refered forward for Cataract surgery. On leaving the room Gwillem approached from his repair shop and presented me with my straightened, good as new, I gave him many thanks, I could'nt believe he had managed to straigten my glasses How's that for service from Polegate's top Optician's' Next chapter to folloew re: Cataract surgery' I still cannnot believe it! Regards a very grateful DAVE

—David M.
Polegate store, 18/08/2025

All members of staff at Polegate were excellent

—Leon A.
Polegate store, 16/08/2025

Ryan, the optometrist, was excellent.

—Mandy S.
St Leonards store, 15/08/2025

Both of your staff were very professional and helpful and infomatve whist checking eyes and fitting up with replacement glasses

—Dennis C.
Seaford store, 15/08/2025

From the minute that I arrived for my appointment, both the receptionist and the lady who tested the current level of my sight, welcomed me and made me feel 'important' as a client. The tests were explained to me so that I understood them. I was very pleasantly surprised that there was no charge! The gentleman conducted his telephone conversation at a level that did not 'take over'!

—Brenda B.
Seaford store, 15/08/2025

Aashni Amin. excellent service by Aashni

—Joanne F.
Battle store, 15/08/2025

I have been going to Barracloughs for many years and I always feel comfortable there, whether I’m having my eyes tested, or if I’m choosing new specs. I saw Gwylm today and he helped me pick a really nice pair of glasses. Well, I hope we chose a good pair! I think everyone at this particular branch is lovely. They’ve had a few changes over the years but they always seem to pick nice people. Avril also warrants a mention - she’s really lovely.

—Sonja B.
Battle store, 15/08/2025

I have always felt that the staff are friendly and proffesional and give good advice.I have always been pleased with my specs, and appreciate the scans and health advice. I beenwith you since 1988

—Fiona S.
Seaford store, 15/08/2025

Excellent service from ALL three staff, tester, Reception and Gwillam (sorry but I'm sure I've misspelt his name - in any event, I can't remember names anyway!)

—Antony C.
Polegate store, 15/08/2025

all members of your staff were very welcoming and helpful and very efficient as they have been all the years I have had my eyes checked by your company .Thankyou

—Joan S.
Polegate store, 12/08/2025

All staff were polite and attentive. Victoria was helpful in assisting me to choose new sunglasses.

—Janet M.
Eastbourne store, 11/08/2025

Lovely appointment and very patient with all of Max's questions!

—Max M.
Battle store, 11/08/2025

Having a disability and unable to stand or walk it was necessary for me to remain on my small mobility scooter. All the staff at Bexhill were very helpful and made provision for me to gain access into the testing room with the optician Nuleen. Nuleen was very patient and friendly and I didn’t feel at all stressed, like I did when I went to a well known chemists optician. Thank you to the staff at Bexhill. The customer service for me was superb. Well done.

—Raymond S.
Bexhill store, 11/08/2025

Trevor the optician was very good at explaining everything to me. And Vicki the young lady who helped me choose my new glasses.

—Jean S.
Eastbourne store, 11/08/2025

Everyone I met was extremely courteous and pleasant. There is a good team operation working. I have been coming to Barracloughs in Battle for several decades and have never felt more at home.

—John S.
Battle store, 06/08/2025

From the moment I signed in I was treated in a very caring way. All the staff were very friendly. My check up went well and i was given a thorough explanation of all the screens. I was also very impressed with refurbishments.

—Margaret P.
Bexhill store, 05/08/2025

Great service from everyone. It feels like a team effort.

—Kathryn G.
Bexhill store, 05/08/2025

everything you could ask for in care and attention. Very professional.

—Lynn M.
Bexhill store, 05/08/2025

I attended you store in Besxill can I say it’s the most thorough eye test I have had since being with you they are extremely pleasant and helpful the optromatist is great she explains everything to me and has a lovely manner. I’m really lucky to have found this company.

—Susan Jane W.
Bexhill store, 04/08/2025

From greeting to eye testing and finally choosing my new spectacles my experience was pleasant and professional.

—John K.
Bexhill store, 04/08/2025

Sorry not sure on any names, but my visit was Saturday 2nd August, optician was lovely and friendly and the 2 ladies at reception who helped my choose my new glasses were so helpful and patient! Thank you.

—Judi G.
Battle store, 04/08/2025

They always make you feel relaxed and happy and comfortable I have been a costumer since I was a child and I’ve always been happy with my service I get from the staff

—Matthew S.
Battle store, 04/08/2025

My appointment was with Trevor and as always he gave excellent advice and explanation to improve my vision and the options available to me.

—Sharon S.
Eastbourne store, 03/08/2025

Issy's visit was a lovely experience, the optician (sorry, we don't know her name) was super, very kind and thorough. She was seen immediately we arrived and everyone was very kind and professional. I would definitely recommend Barracloughs in Battle.

—Isabelle F.
Battle store, 30/07/2025

My entire Barraclough experience was all good. Very professional and friendly.

—Ursula P.
Battle store, 30/07/2025

On arrival the receptionist was friendly and welcoming. Optician seemed to have time to listen and understand my concerns. He was quite thorough and explained the findings of his examination.

—Ajaib B.
Polegate store, 29/07/2025

I always feel that I get a great service from the polegate team

—Helen A.
Polegate store, 29/07/2025

Whenever visiting Barraclough's, you are made to feel that you are a valued customer. Nothing is ever too much trouble no matter which member of staff is assisting you. Having used Barraclough for many year the level of service has always been excellent.

—Nicola S.
Eastbourne store, 29/07/2025

Excellent and patient help given by Kathryn and Avril with choosing new specs. Very thorough eye check by Laki addressing my concerns - and she spoke clearly so although I am very deaf I could hear her.

—Gillian T.
Battle store, 23/07/2025

Very knowledgeable and friendly staff. Questions I raised regarding my eyesight were explained very clearly.

—Sandra B.
Battle store, 23/07/2025

Kate is super and range os spectacles is really good I don’t think you could improve on anything

—Barby D.
Bexhill store, 22/07/2025

Nuleen was great especially with my autism and all staff was very friendly, really helpful for me and a great experience all round

—Jessica D.
Bexhill store, 21/07/2025

Sophie was brilliant at helping me choose my new glasses. Mr Patel was great at explaining my eye sight during the examination.

—Jane H.
Polegate store, 21/07/2025

The young lady who took the eyesight appointment really cared for you. The lady who helped me pick some new lenses was very helpful. There was no rushing the process with both ladies. Thank you.

—Kenneth D.
Bexhill store, 18/07/2025

The optician was the best I’ve ever had - she was kind and informative.

—Brenda L.
Bexhill store, 18/07/2025

Great service, super staff, excellent optician...who could ask for more used this firm for over 30 years .

—Ann B.
Bexhill store, 15/07/2025

Mr Amey, his usual credible consultation, makes me feel confident in his care. didn't have need for other staff at this time, but pleasant as always, especially Sam; always cheery and welcoming

—Pauline C.
Eastbourne store, 15/07/2025

All staff here are brilliant , I use to dread taking my boys to appointments like this as many other optisions haven’t been so understanding regarding how my children are. The gentleman who tests the kids eyes is professional , interacts with the children well and just allows them to be themself’s. The receptionist is always welcoming and the staff who are around are also pleasant and welcoming.

—Louie S.
Eastbourne store, 15/07/2025

Really efficient and helpful eye test and diapensary. Especially for someone whondoesnt like glasses!

—Nina C.
St Leonards store, 15/07/2025

As always we were impressed with the service we received by Barracloughs. From making appointment to eye examination all on time and expertly carried out.

—Paul S.
Eastbourne store, 14/07/2025

All the staff at Barracloughs Uckfield are extremely helpful, friendly and efficient. Amanda on reception is always a great help to me and Lucia Baxter is really nice and also thorough with my eye tests and any help I require with my eyes, lenses or glasses.

—Jennifer T.
Uckfield store, 13/07/2025

Had a very thorough eye examination after my cataract surgery. Felt that everything was checked and options were discussed. I feel very comfortable with this optician.

—Phillip P.
Uckfield store, 09/07/2025

Very helpful in choosing my spectacles and explaining everything to me. Great aftercare from the team in Bexhill.

—Marlo B.
Bexhill store, 08/07/2025

Everyone is so professional and helpful, never feel rushed into making a decision, very knowledgable and such a welcoming place. I’m so impressed by the facilities and the fabulous range of eyewear.

—Nicola A.
Bexhill store, 08/07/2025

A very relaxing experience with your friendly staff. Nothing really to add as each procedure was fully explained as the eye test proceeded.

—Peter J.
Battle store, 27/06/2025

Your staff @ battle branch are always so lovely & accommodating, I have just recently had my appointment and from start to finish I felt in safe hands There advice in regards to my glasses made me feel very comfortable in my choice

—Nicola J.
Battle store, 26/06/2025

Lovely staff helpful as usual mr Patel always on the ball with good advice thank you

—Yvonne B.
Polegate store, 26/06/2025

Everyone at the Bexhill branch has a wonderful helpful and friendly manner.

—Janet T.
Bexhill store, 26/06/2025

Mr Patel is excellent. Explained everything clearly. Was very professional

—Sandra G.
Polegate store, 25/06/2025

My appointment was on time. Everyone was friendly and thorough all in all aGood experience.

—Martin J.
Bexhill store, 25/06/2025

Everyone is so helpful and polite. It's always a delightful experience to visit you.

—Rosemary R.
Battle store, 25/06/2025

From the moment I walked in a very nervous anxious parent. Mia Greeted me and made me feel so relaxed very warm friendly and caring approach fantastic customer service. Stephen do my daughters test and was absolutely brilliant again so calm and very good customer service absolutely brilliant staff in the Silverhill branch. I will highly recommend people to this company absolutely amazing thank you to you all.

—Alyssia S.
St Leonards store, 25/06/2025

Everyone was very friendly and the receptionist apologised for keeping me waiting when the previous customer was a little late. Qasim was especially good and we had quite a chat about various issues, which made me feel very comfortable.

—John B.
Battle store, 25/06/2025

Everyone in the shop were extremely professional and helpful. I have worn glasses for nearly 60 years and it was the most comprehensive eye test I have ever had. The consultant who help me select my new frames was very diligent in checking that they would be suitable. I have already recommended you to a friend.

—Jacqueline F.
Bexhill store, 25/06/2025

The staff on my arrival were very welcoming and made me feel comfortable. My appointment was on time and Mr Patel was his usual thorough self, explaining everything in detail as we went along. He showed me the images that he had taken and explaining in detail what the images were showing. All in all, a very thorough eye examination. Mr Patel is a gentleman who treats me as a human being,

—Alan C.
Polegate store, 25/06/2025

All staff present were warm and friendly. Mr. Patel, the optometrist, took time to explain everything and was warm and welcoming. They're always very good with my son who has ASD. Which is why I have been going to this opticians for 13 years and have always taken my children there. My parents and sister also attend.

—Kirsty C.
Polegate store, 25/06/2025

Katherine welcomed me to my appointment. Qasim was helpful and knowledgeable . I look forward to my new glasses.

—Johann B.
Battle store, 25/06/2025

Everyone is helpful, professional and friendly. There is absolutely nothing you could do to improve.

—Penelope B.
Polegate store, 20/06/2025

The optician was friendly, professional and very helpful. She explained what i had been doing wrong for at least twenty years and i should have been told before so a big thank you. The receptionist who dealt with me was also extremely helpful and the staff are always friendly which is lovely.

—Helen Rosina B.
Bexhill store, 16/06/2025

My apologies as I do not recall the names but the optician I saw was the best I have ever seen. I loved how he took the time to explain things to me at a level of detail that I appreciate. Incredibly friendly and very professional. Then on my way out as I browsed frames I had the loveliest of interactions with another member of staff. What a great team!

—Sarah T.
Battle store, 12/06/2025

Amazingly customer service :)

—Aileen S.
Bexhill store, 09/06/2025

The receptionists, the optician, and the dispensing optician were all very friendly and very professional on all my visits: when I made the appointment, when I attended for an eye test, and during the follow-up visits for buying a new pair of specs.

—Richard M.
Seaford store, 07/06/2025

I was delighted with the eye test with Mr, Qasim Iqbal. He was very pleasant reassuring and thorough

—Audrey F.
Battle store, 07/06/2025

Your new lady optician is brilliant!

—Noah S.
Battle store, 04/06/2025

A Magical Experience from KATE!

—David A.
Bexhill store, 04/06/2025

All members of staff who have assisted me were friendly, helpful and professional. I have confidence in my usual optician Mr Patel and Guillaume who dispenses my prescription often with helpful advice and suggestions.

—Jacqueline S.
Polegate store, 04/06/2025

Miss lakmiga Murugsthas was excellent and very professional.

—Ahmed G.
Eastbourne store, 04/06/2025

You do not have to do anything you’re great as you are

—Pamela T.
Polegate store, 03/06/2025

As always it was a good experience from beginning to end. Friendly welcome and consultants that make you feel at ease, answer questions and are never pushy. I’m always happy to recommend you.

—Wendy S.
Bexhill store, 03/06/2025

Came here for the rirat time as my optician retired on the recommendation of my wife who has used this company since she was 8 yrs old. I found everyone friendly and professional. The newly refurbished premises was inviting and friendly. I*m not sure what could be done to improve things.

—Youngs K.
Bexhill store, 03/06/2025

Mr Patel, spot on and very thorough, fills you confidence all staff are welcoming. High recommend a trustworthy.

—Norman H.
Polegate store, 01/06/2025

Staff were friendly and helpful. My Trevor Amey,who was examining my eyes,to do a post-op cataract surgery report for the hospital,was helpful and thorough.Listened to my questions,and explained matters to me.

—Michael K.
Eastbourne store, 30/05/2025

Very enjoyable experience. Ryan was cheerful and friendly and did a great job with the eye examination.

—Gary W.
Battle store, 15/05/2025

Osca gave me a very thorough eye examination and suggested I used a heated eye mask and I'm pleased to say it has definitely helped Thank you very much

—Valerie M.
Polegate store, 15/05/2025

They were all helpful, polite and efficient. .

—Brian M.
St Leonards store, 14/05/2025

I was very happy with the optician who looked after me. It was HELPFUL ! THANKS

—Ida N.
Battle store, 14/05/2025

Staff are curtious patient and friendly and have time for you, you are not just a number like a very big high street optician treats you. Excellent contact lense assement, thank you.

—Chris B.
Polegate store, 14/05/2025

When I rang for the appointment and my treatrment in your clinic everyone was very pleasant and helpful. Bexhill hospital rang with a cancellation on Monday and I had my right eye scanned. Thank you

—Margaret W.
Battle store, 13/05/2025

My eye test was carried out by Mr Patel at the Polegate branch. He is always very thorough and has a quiet, calm and friendly manner. He explains what he is doing and why and always listens to concerns and answers questions in a way that is easy to understand.

—Catherine S.
Polegate store, 13/05/2025

All 3 staff members each went way beyond of what I would have expected. From cleaning my old glasses so they looked new, even tightening the little screws on the frame, to a very friendly, professional and thorough eye check that left no stone unturned, and last but not least,a helpful and patient assistant guiding me to the right frames and lense options. In a nutshell, I have never experienced this level of care and professionalism. Thanks so much!!

—Martin R.
Battle store, 12/05/2025

All the staff were extremely helpful from the making of the appointment to my sight test. Time was taken during the test and was impressed with the service I received. This was my first visit and I would certainly recommend the practice in the future.

—Judi B.
Eastbourne store, 07/05/2025

A very positive experience. It was easy to make an appointment, the receptionist was helpful & friendly. The optician was very knowledgeable, informative, professional & friendly. Thank you, this was my first time at Barracloughs & I will definitely be using the service in future.

—Nicola S.
Battle store, 04/05/2025

Easy to make appointment; friendly and efficient staff; thorough eye-care procedure; lots of useful support when choosing new frames.

—Andrew B.
Uckfield store, 25/04/2025

Everything and everyone on this particular day were fantastic. I don't remember names- Sorry! I'd never met any of the people who looked after me this time before- New (to me) receptionist, opthamologist and the person who helped me choose my glasses. Opthamologist was a young woman who'd come over to Seaford from the Bexhill practise. She was so enthusiastic and warm and relaxed and friendly. It was the best opticians experience I've ever had in all my years. Likewise, the receptionist and person who fitted and helped me choose glasses. All young, bright women. They all seemed to be enjoying their work. Fabulous!

—Wendy H.
Seaford store, 23/04/2025

All the people in the shop are welcoming , helpful and fun . Mr Stephen Fowles is excellent. Kind , patient and exceptionally clever . I trust him implicitly, and respect his professionalism. I look forward to my appointments !

—Jenny H.
St Leonards store, 23/04/2025

In seventy years of visiting Opticians' yesterday was a positive highlight. Both the OO & DO were very thorough and gave an exemplary performance

—Geoffrey P.
Battle store, 23/04/2025

Enjpyaable and fun experience with all the new equipment thank you.

—Heather M.
Uckfield store, 23/04/2025

Really impressed with the professionalism of the optometrist . No need for improvement.. x

—Ian R.
St Leonards store, 23/04/2025

The optometrist was brilliant with Harry. He was friendly and made everything very clear and child friendly.

—Harry A.
Battle store, 23/04/2025

I would like to say a big thank you to Oscar for your detailed eye examination and referring me to the eye clinic. They were able to see me the next day and after another extensive eye exam the ophthalmologist agreed with your diagnosis that it was old damage that had healed itself. They advised to watch and wait but did not anticipate anything acute to happen imminently. I’m so grateful for your advice, reassurance and seeking a second opinion on my behalf. 😀

—Sharon K.
Polegate store, 07/04/2025

Wonderful from beginning to end, your staff are first class, the optician very thorough and spelt everything out for me. A credit to the company.

—Peter T.
Polegate store, 07/04/2025

I was quite happy with my visit. I thought the lady dealing with me was very efficient and thorough. Thank you.

—Peter H.
Bexhill store, 07/04/2025

Helpful staff Mr Fowles took a lot of time examining my eyes and he was patient He examined finding thoroughly I felt comfortable telling him my problems Very nice and thanks

—Pratibha M.
St Leonards store, 07/04/2025

The lady was very friendly extremely thorough on my examination and explained things simply and clearly...

—Andrew F.
Bexhill store, 07/04/2025

My experience of having a sight test was very positive. I found the optician was very friendly, efficient and helpful. No improvements needed!

—Christine B.
Bexhill store, 07/04/2025

All members of the staff were great, for the moment I booked the appointment. The opticians were great with my 5 years old son, calm him down and provide the beat services.

—Alexander F.
Seaford store, 05/04/2025

I was offered an appointment on the same day, as I was concerned that I had a problem with my right eye.The optometrist carried out thorough examinations, even asking a colleague to confirm her diagnosis. Her explanation of my problem was explained to me clearly and reassuringly , and I was told that I could go back again if I still had concerns at a later date.

—Margaret P.
Bexhill store, 05/04/2025

Very professional and friendly service from everyone. Would definitely recommend them above national brands on the High Street

—Glen D.
Uckfield store, 01/04/2025

Wonderful service from all the staff who were friendly, patient and very professional.

—Richard H.
Battle store, 31/03/2025

The gentleman who did my eye exam was very professional, and thorough, explaining each part of the exam. He answered all my questions, and imparted confidence in the process. The reception staff were very friendly and helpful as well.

—Sally H.
Bexhill store, 28/03/2025

Very thorough eye test. Great service whilst picking new glasses despite saying nope to choices and ending up buying complete opposite of what I said I wanted! So no hope really. Very patient staff. Knowledgable. Friendly and professional.

—Linda C.
Bexhill store, 28/03/2025

The lady who tested my eyes - optometrist and the Polish receptionist and the girl who talked me through the prices etc. she had blondish hair in a bun and beautiful fingernails. They were all very pleasant

—Melanie S.
Uckfield store, 28/03/2025

Having had my previous optician for a number of years I was very apprehensive seeing someone else. However Muhammad Cassim was very professional and answered all my questions and I felt very at ease. My eye sight hadn’t changed much so didn’t try to sell me new glasses that I didn’t need. Gave me some good advice about sun glasses.

—Georgina T.
Battle store, 28/03/2025

The staff at Barracloughs are always very pleasant and helpful. I recently had my annual check up with Ms Panday who is very professional and helpful.

—Jill Y.
Bexhill store, 26/03/2025

All members of staff were really kind and helpful and made me feel very welcome and comfortable. Perfect Polegate!

—Janet M.
Polegate store, 25/03/2025

Excellent consultation with Mr. Patel and afterwards with Sophie who helped me choose some new frames. Receptionist Claire very polite and respectful. A very enjoyable visit overall.

—Sandra F.
Polegate store, 25/03/2025

I was very impressed with the care that I received when I walked into the Battle branch. Everyone couldn’t have been more helpful.

—Pamela W.
Battle store, 25/03/2025

As always, I received excellent service and I look forward to receiving my new glasses

—Leslie D.
Battle store, 17/03/2025

Nothing your staff were all doing there jobs Perfect & frendlly and made me welcome

—Ernie G.
Bexhill store, 16/03/2025

I’m Always treated like an individual and I matter, not brushed off like staff want to get on with next customer. I was a bit late, I phoned ahead not realising it was Polegate branch, but they passed message on to Eastbourne branch which I was grateful for. From the eye examination having my eye health explained to the helping of choosing new spectacles. It was was a pleasurable experience, Victorian and Optician (sorry his name has slipped my mind) were fantastic.

—Belinda G.
Eastbourne store, 15/03/2025

Mr puri explained everything to me in a very clear and professional way, taking time to ensure that i fully understood all the ramifications of surgery. For ehich i thank him. Everything about the visit was of the very highest professional standard, reflected a caring approach to your clients Thank you Mr puri will be missed when he finally departs

—Andre P.
Battle store, 14/03/2025

The optician was friendly, relatable and was able to explain and discuss my eyes in a way that I understood. I had an issue and she made me feel at ease.

—Rebecca W.
Bexhill store, 14/03/2025

I feel completely happy with all aspects of my visit this week and am totally satisfied with the outcome. Thank you for looking after me so well.

—Elizabeth G.
Bexhill store, 14/03/2025

I was very happy with the whole experience. The lady optician was excellent and easy to talk to. She explained everything thoroughly. I do not think from my experience that there was anything for improvement.

—Daphne W.
Bexhill store, 13/03/2025

Excellent service,Trevor explained everything very well. Shall be back in the next week to choose new frames.

—Gillian G.
Eastbourne store, 07/03/2025

The staff who dealt with me were excellent

—Richard S.
St Leonards store, 07/03/2025

A thorough eye test by Stephen thank you. Customer service was excellent. Appointment time kept to. Overall impressive. Pat

—Patricia M.
Bexhill store, 06/03/2025

On Tuesday 4th I dealt with Arron and later Victoria. As ever, they were quietly professional, knowledgable, informative, and agreeable.

—David P.
Eastbourne store, 06/03/2025

Mr Fowles , receptionist and Kelly were so welcoming and supportive. Couldn’t ask for a better service.

—Tracy L.
St Leonards store, 05/03/2025

Everyone was very kind and supportive. I could not fault my experience during my stay there.

—Derek R.
Eastbourne store, 05/03/2025

Everyone was so friendly and helpful and being disabled that makes life much easier for me

—Carol M.
Polegate store, 01/03/2025

Mr Puri explained everything very clearly and gave excellent advice. Best optometrist so far. I was also happy with the advice about the spectacle frames, but I don not remember the gentleman’s name.

—Christina G.
Battle store, 28/02/2025

You staff are always friendly, courteous and nothing is too much trouble.

—Isobel L.
Eastbourne store, 28/02/2025

All the staff were helpful and polite. 10/10 all round.

—Christine R.
Bexhill store, 26/02/2025

Having a mobility problem I was very pleased with the help given to me.

—Raymond S.
Bexhill store, 26/02/2025

The whole thing went well from booking onwards. The session with Amanda was very good and particularly thorough. Very refreshing. Charlene was also very professional. Friendly but to the point. Well done everyone!

—Christopher B.
Battle store, 26/02/2025

I was very impressed by Nuleen Panday. She was thorough and answered all my questions.

—Susan D.
Bexhill store, 26/02/2025

Just keep doing what you are doing. Your doing it very well.

—Alan C.
Uckfield store, 20/02/2025

Reception staff are always very friendly and welcoming, frequently going above and beyond, for example letting me in out of the cold to await my appointment, even before opening hours. (I usually try to book my appointments for first thing in the morning, so have often been waiting outside prior to opening, but staff are always kind and thoughtful enough to offer me entry and an indoor seat to await my booked time.) Optician Stephen (this last appointment) was also very warm and welcoming. His manner was professional, attentive and kind. His instructions very clear. Thank you Barracloughs always for a great experience.

—Jo W.
Bexhill store, 20/02/2025

The optician was really child friendly and got to know Nate during the appointment. She was able to give him clear instructions and repeat things if he didn’t understand. She also gave him stickers after and took a minute to explore his interests. Melanie was also fabulous after checking in with Nate and making him feel comfortable.

—Nate M.
Bexhill store, 19/02/2025

Very thorough eye test and very nice optician who was happy to answer all my questions about eyes 😊

—Jonathan R.
Polegate store, 19/02/2025

Trevor and Sam were very professional and made me feel at ease. They couldn’t do anything more to improve.

—Denise E.
Eastbourne store, 19/02/2025

Claire on the front desk was welcoming and efficient, she put as at ease and was great with the kids. Mr Patel was excellent - gentle, calm, explained everything along the way, answered all our questions, gave sensible advice. Really pleased and hoping we see him for our next sight tests. Thank you!

—Charlie N.
Polegate store, 19/02/2025

My visit was very satisfactory in every respect, and I would pick out two members of your team, Nuleen Panday my optician for the visit who let none of my problems worry her and had the "patience of Job" despite the times she had to repeat things, and the other lady who took me through the selection and fitting of the new frame. I am sorry I cannot remember her name, but she also was excellent and left me feeling very well treated. as did the receptionist and other staff. I see no way of improving on my visit.

—Percy R.
Seaford store, 19/02/2025

Everyone from start to finish was super polite. The optician (Mr Maharshi Patel) is extremely kind, patient and always willing to answer any questions you have. Always feels like your in safe hands coming here and I would not wish to change my opticians based on that.

—Annmarie R.
Polegate store, 19/02/2025

Great service from all. Looking forward to my new glasses

—Peter D.
Seaford store, 16/02/2025

The staff were friendly and knowledgeable would recommend To anyone Ten out of Ten

—Trevor F.
Eastbourne store, 16/02/2025

A Magical Experience by everyone!

—David A.
Bexhill store, 12/02/2025

Appointment with Ritz was great. Very personable and clear, spending time to explain some issues for me. Always a pleasure to visit Barracloughs!

—Sally A.
Eastbourne store, 11/02/2025

All the staff involved in the appointment were great. The team were very knowledgeable and provided a high level of customer service. Thank you.

—Garry E.
Bexhill store, 10/02/2025

The members of the Battle shop are always pleasant and very helpful

—Clive Y.
Battle store, 08/02/2025

The reception staff were v welcoming and the optometrist was so professional and helpful and explained everything so well. I really enjoyed the visit! Thank you

—Joanne N.
Battle store, 07/02/2025

I was given a friendly welcome and then saw an optician new to me, Asim Ahmed. He was thorough and keen that I understood my eye history. He took time to explain when necessary. Thankyou.

—Margaret K.
Battle store, 07/02/2025

Both the optomotrist (Oscar) and the lady who sorted out my new glasses (sorry, I didn't get her name) were very professional and helpful. Full marks to them both

—Alastair M.
Polegate store, 07/02/2025

My husband and I found ll the staff very attentive and helpful. We changed to Barracloughs about 8 or so years back on the recommendation of family friend and have never regretted it!

—Hazel S.
Uckfield store, 07/02/2025

Very efficient examination from Mr Ahmed and friendly efficient admin staff as well.

—Roger B.
Battle store, 04/02/2025

Excellent helpful friendly service.Very efficient eye test.

—Jennifer (Jill) B.
Battle store, 04/02/2025

All the staff were lovely and friendly. It was my daughter’s first visit and she gets a little nervous of new things where she doesn’t know what to expect. The optician Mr Patel was really friendly and kind which helped put her at ease so I’m very grateful for that.

—Riley W.
Polegate store, 04/02/2025

Fantastic service from start to finish, I just cannot praise all staff enough, the lovely reception team are just so kind and helpful and the lovely optition gentleman was just so thorough and knowledgeable, he really took the time and totally understood, Thank you all so very much, I would never go anywhere else. You are all amazing, thank you so very much

—Tabatha S.
Polegate store, 03/02/2025

Very friendly & helpful. Nothing to much bother. Very confident with help in choosing my new frames.

—Anne H.
Seaford store, 03/02/2025

The optician, Mr Asim Ahmed was extremely thorough and, crucially for my confidence, listened to all my wittering about my eyesight, did not rush me, and took trouble to explain exactly what was happening. It made all the difference to my experience.

—Vivienne W.
Battle store, 30/01/2025

Lucie was very informative, which I like and I felt I was a valued customer. The young lady who measured me for my spectacles was also very helpful.

—Patricia P.
Uckfield store, 30/01/2025

Trevor is always attentive. He clearly explains developments/options so that one feels well informed to make any necessary decision.

—Marie-Christine W.
Eastbourne store, 30/01/2025

I was very happy with my eye and hearing tests. The optician and audiologist were extremely helpful, thorough and friendly. They made me feel at ease. The receptionist was also welcoming and attentive.

—Lesley R.
Bexhill store, 27/01/2025

Very impressed with my eye tests very thorough and friendly nice young man.👏

—Sally H.
Polegate store, 27/01/2025

The reception staff were very welcoming. My appointment with Mr. Ahmed was carried out in a professional way and he explained the results of my photographs that he took. After being given a new prescription for reading glasses I was shown some new frames and arrangements were made for me to collect my glasses when they are in.

—Irene R.
Battle store, 27/01/2025

It was the end of the day, but everyone that I saw was extremely helpful & attentive as though I was the first person in that day!

—Sarah S.
Seaford store, 22/01/2025

The optician I saw was excellent. Genial, understanding and determined to make everything work out - at which she was totally successful. My GP sent my referral to Benenden within an hour!

—Theresa S.
Bexhill store, 22/01/2025

Simran is a credit to your team. She was thorough and professional. We have seen Simran twice now and I am always impressed with her diligence. She spotted a problem with my daughter's contact lenses that no one else did. We are grateful for her duty of care. Regards Lucy Parkin

—Agnes P.
Bexhill store, 21/01/2025

This was my first visit in over two years. And we have both gone through changes. The optometrist who saw me was very professional but kind and understanding. She (sorry I can’t remember her name) was thorough and picked up on something which had developed over the time between visits. One of your reception staff (Charleen, I think her name was) was able to rectify the frame of my glances so that I can now wear them. Never could as they kept slipping down my nose!🙄 Thank you all very much. Jenny 21.01.25.

—Jenny G.
Eastbourne store, 21/01/2025

The optician explained everything to me as my eye test went along. The staff helping me choose my glasses had aa kind caring manner

—Susan W.
Bexhill store, 20/01/2025

All was good friendly happy helpful professionalwith a nice experience

— .
St store, 20/01/2025

Gwylim is very pleasant and welcoming. The optician I saw, again, was relaxed and pleasant, plus very efficient and explained issues well. The receptionstaff on the desk were lovely. I am very happy with the appointment.

—Pauline R.
Battle store, 20/01/2025

Asim was excellent, responding thoroughly to all my questions and leaving me reassured that my eyes were in good health.

—Julian S.
Battle store, 17/01/2025

Amanda was very easy to talk to and answered my questions..very impressed...a lovely lady...

—Marilyn I.
Battle store, 15/01/2025

POLITE, EFFICIENT, ON TIME & FRIENDLY.

—Brian R.
Polegate store, 15/01/2025

Fantastic service, all staff so very polite and the optition I saw in Polegate was incredibly knowledgeable and was do very caring, I definitely would not go anywhere else, I will definitely be recommending to family and friends, thank you so much

—Tabatha S.
Polegate store, 14/01/2025

I came with my two sons to get their eyes checked and we were welcomed so nicely from the minute we got in to the minute we left! Trevor the Optician was SO good with the kids and so knowledgeable and patient, he made them feel at ease (and me) so quickly. Sam was so helpful with helping my eldest choose his new frames and showing us lots of different options and shapes and really made him feel like he was involved! And Victoria as well always a lovely smiley face, and just always there to help. Extremely positive experience overall.

—Shona S.
Eastbourne store, 10/01/2025

There is nothing that could be done to make my visit to you any better than it was. All staff are welcoming, pleasant and knowledgeable. The gentleman who carried out my eye examination was really lovely, explaining everything in detail and had great patience with me and my lack of hearing. Thank you everyone.

—Linda H.
Bexhill store, 09/01/2025

Mr Patel is so kind and thoughtful and very patient and the young ladies on reception and dispensing are always very welcoming and helpful thank you all for looking after me

—Christine W.
Polegate store, 08/01/2025

everyone was polite and helpful lovely experience I shall be back

—Jacqueline M.
Seaford store, 08/01/2025

I think all your staff are amazing. Nothing was too much trouble and they were all very knowledgeable in there roles. I felt that Ritz the optician was extremely helpful and caring with regards to my cataracts and how to improve my vision whilst awaiting my operation. I can't see how you could improve.

—Violet N.
Seaford store, 08/01/2025

From the receptionist to the optometrist the whole experience was professional, courteous and reassuring.

—Peter H.
St Leonards store, 06/01/2025

Nothing to improve on in my opinion, I have always had excellent service from all of your staff. I come away feeling that I have been dealt with by true professionals. Thank you all very very much and a HAPPY NEW YEAR.

—MIchael B.
Seaford store, 03/01/2025

They always give a very thorough eye test certainly better than any of the other opticians. Top marks.

—Marylyn V.
Bexhill store, 19/12/2024

Everyone very friendly. Receptionist apologised for running late and it had only been 5 minutes. Would recommend

—Gail S.
Seaford store, 18/12/2024

The whole service is fantastic; from booking, through the actual teating and the settling of the bill. Highly recommended.

—Gary B.
Bexhill store, 18/12/2024

The service I receive is always excellent, the staff are an asset to the company, nothing is too much trouble and they always explain everything. You leave feeling a valued customer.

—Nicola S.
Eastbourne store, 17/12/2024

Everyone was lovely. I saw a practitioner who went above and beyond. She saw me early, did all the checks including squeezing in one she felt necessary but I hadn't pre-booked, and gave me very clear explanations of everything. Very satisfied!

—Brenda V.
Uckfield store, 17/12/2024

All the staff are very helpful & professional. Maharishi is especially kind when explaining situations & what is required etc, I always come away knowing I have been properly looked after. Would always recommend to others.

—Diane F.
Polegate store, 16/12/2024

All the staff were very helpful,friendly and extremly efficient. This was my first visit to Barracloughs after leaving another provider and I'm very pleased that I've changed.

—Jon G.
Uckfield store, 13/12/2024

Excellent service as usual. Everybody polite and helpful making my visit enjoyable. Receptionist welcoming. Eye test carried out thoroughly and explained step by step. Choosing glasses for driving made easy by friendly advise and skill. A pleasure all round... thhank you.

—Anne H.
Seaford store, 11/12/2024

My eye test was very through, extremely happy with the service. 100% better than SpecSavers!

—Peter F.
Bexhill store, 11/12/2024

Simron dealt with my cataract check and then tested my eyesight.I needed an upgrade on my reading glasses and this was dealt with efficiently by Mel and I chose new frames and my glasses will be ready in time for christmas.All staff are always very helpful particularly as I struggle with my walking and have to have a Zimmer.

—Wendy Maureen A.
Bexhill store, 11/12/2024

Ginny’s team was as lovely as ever, from the warm greeting to Lucia’s thorough examination and patient explanations As a GP who is often asked by patients, friends and family to recommend an optometrist/ optician, I don’t hesitate to say how genuinely impressed I am by our Uckfield Barraclough’s

—Michael L.
Uckfield store, 09/12/2024

The gentleman who did my eye test, I don't know his name, was amazing. He was informed me of everything that was being done, every step of the way. And the lovely lady, again I do not know her name , who helped me choose my glasses, was amazing, happy, helpful and very friendly. I absolutely love going to have my eyes tested here because all of the staff are SO FRIENDLY AND AMAZING.

—Gwyn P.
St Leonards store, 07/12/2024

Lucinda explained my test results fully, and all that cataract surgery would entail. She had a very reassuring manner. She also advised me on the best type of lenses to select to improve my vision until surgery is possible.

—Gill D.
Seaford store, 06/12/2024

Seen by Mr Harpreet Bahra on 4. 12. 24, who promptly arranged referral for cataract removal within next month. Very pleased with this result.

—David John B.
Bexhill store, 06/12/2024

Greeted by Sam with a lovely smile. I felt very confident having Nuleen to sort out my eye problems. She was gentle and patient. Angela helped me with choosing a new pair of frames. It was also nice to see Mel again as I was leaving. Well done Barracloughs for having such a caring and considerate team.

—Sheila W.
Bexhill store, 04/12/2024

All staff were very welcoming and friendly. Trevor the optician was very thorough and took time to talk to my daughter afterwards. Excellent service throughout. Very very impressed.

—Lyn D.
Eastbourne store, 03/12/2024

The optician Oscar Tully was very attentive efficient and amiable. Sophia was also impressive in her helpfulness following the eye tests. All staff very pleasant and helpful.

—Peter G.
Polegate store, 29/11/2024

A big thanks to Stephen who carried out a thorough inspection and made me feel comfortable throughout. As always a big thanks to Mel (part of the furniture) for her advisement on the choice of frames etc. To everyone at the Bexhill branch, thank you all for your continued warmth and help throughout the many years I have been a customer.

—David W.
Bexhill store, 28/11/2024

I was entirely happy with my visit to Barracloughs and can't think of any improvements. Mr Puri is an exceptional optician.

—Sarah I.
Battle store, 26/11/2024

I was given a friendly welcome, my appointment with the optometrist Amanda was on time and she was very thorough and knowledgeable. I chose some new frames with the assistance of Sophia who expertly took the measurements necessary for the lenses to be fitted. All in all, it was a good visit due to the excellent staff involved!

—Pamela M.
Polegate store, 26/11/2024

The customer service was just excellent, as was the ophthalmologist. Everyone was an absolute joy and I will be back to chose my new glasses in the next few weeks. Thank you Barracloughs!

—Keith H.
Battle store, 25/11/2024

The young man who carried out my eye test was very personable, helpful and answered all my questions.

—Sarra H.
Polegate store, 23/11/2024

I was especially impressed by Dr Javadina I have seen her quite a few times now and she is always so understanding and thorough. I have worries about macular degeneration (my mother had this) but was reassured which has put my at rest

—Audrey O.
Eastbourne store, 22/11/2024

Not sure of name of person who took my test but she was very informative about my eyes and pleasant with it

—Jennifer H.
Bexhill store, 22/11/2024

My appointment went very well - and Staff were most helpful and understanding !

—Doreen W.
Bexhill store, 22/11/2024

Dr Javadnia always impresses me, but everyone else was wonderful too (Amanda, Ginnie and Isabella. The staff is the main reason I prefer to use Barraclough rather than the other opticians in the High Street.

—Margaret C.
Uckfield store, 22/11/2024

From the moment i stepped in to the premises, the staff were friendly and professional. Oscar completed my sight test, and he was friendly and explained exactly what he was doing throughout the test. I then saw a lady who helped me choose a pair of prescription sunglasses, and she was exceptionally helpful...apologies that i didn't catch her name. The whole process was stress free and i would definitely recommend the Polegate branch to friends and family.

—Anita R.
Polegate store, 22/11/2024

Optician explained things and answered all my questions. Very pleasant lady . Staff there have always been very good and dont rush you and fluster you .

—Kim S.
Bexhill store, 13/11/2024

Mr Patel was very patient and thorough. He is excellent with children as explains everything to them in a way they can understand. Excellent optician. The dispensing optician was also very good with children, making choosing new glasses an enjoyable experience.

—Lillie-Rose G.
Polegate store, 12/11/2024

The staff were very friendly and welcoming. I was impressed by the service I received. Thankyou.

—Carolyn P.
Bexhill store, 11/11/2024

Front of house all lovely and Lillian felt comfortable with optician Nice vibes

—Lillian R.
St Leonards store, 11/11/2024

Been going to barraclough opticians for years. All the staff are friendly & professional. Would have no hesitation in recommending them

—Denise T.
St Leonards store, 09/11/2024

Trevor and Sam were both excellent and provide a first class service. My loyalty to remain a customer of the Eastbourne branch is a direct result of their service.

—Alan K.
Eastbourne store, 07/11/2024

Mr Islam was absolutely excellent, I am very panicky about my vision, he was patient, kind extremely knowledgable and put me at ease. I am very happy with my examination and visit and look forward to my next visit for my contact lense fitting. Wonderful and polite reception lady also. I would highly recommend them.

—Rachel G.
Battle store, 06/11/2024

I have always been pleased with yourselves.I can't think of a way that you could improve.All your staff are always friendly and helpful and professional. I had a new lady optician this time to test my eyes,Dr Javadnia. I was very impressed with,and grateful to her. Thank-you. .

—Michael K.
Eastbourne store, 31/10/2024

Nuleen put me at ease the second i met her .very efficient, friendly .Excellent, i would recommend her and the company any time.Also very happy with my hearing test.Everyone from the moment i entered the door until i left were polite and friendly.

—Janet M.
Bexhill store, 30/10/2024

Thank you to the optician for making the girls feel relaxed during the tests. Best wishes

—Millie B.
Battle store, 29/10/2024

Very happy with the service of all the staff at your Polegate branch

—Rose S.
Polegate store, 29/10/2024

Victoria and the optician couldnt have been more helpful. Thank you

—Jackie S.
Eastbourne store, 29/10/2024

As always Victoria and Trevor were great as was were the rest of the crew.

—Ronnie R.
Eastbourne store, 29/10/2024

Very professional eye test by Lucia. Informative and attentive follow up with Ginny. No high pressure sales talk.

—Hugh S.
Uckfield store, 29/10/2024

Both receptionists were welcoming and chatty, my optometrist Stephen Fowles was very professional with a lovely down to Earth manner and seemed very thorough in his examinations. A pleasant experience from your St Leonards team over all. Thank you

—Helen S.
St Leonards store, 21/10/2024

Everyone was friendly and helpful. I was pleased to be given time, and to be able to feel unhurried

—Ann M.
Bexhill store, 21/10/2024

Very thorough eye test and the Optician explained everything clearly. Very impressed by other staff as well.

—Linda C.
Bexhill store, 21/10/2024

Very impressed with all the staff, the optician was very professional and never rushed anything, i felt completely confident with him.

—Peter T.
Battle store, 14/10/2024

I was very pleased by the way I was treated by the staff when I arrived also a thankyou to the optician Mr Oscar Tully who made you feel very relaxed and also the staff lady who helped me pick my new glasses

—Roy G.
Polegate store, 14/10/2024

A really great service very friendly, kind staff. Would recommend and will of course return! Many thanks, Cassie

—Cassie P.
Seaford store, 14/10/2024

Every member of the team including Avril Mia and Katherine have been more than helpful. visiting is like meeting special friends. Apart from helping me select a variety of frames etc over the past year they have been invaluable when helping me sort out a glasses problem for my husband. He has to live in care due to a aggressive brain disease. When he had the ability to read etc he required glasses. Now it affects his ability to walk safely but he is unhappy without so the girls took his favourite pair and had them reglazed with plain lenses

—Flora W.
Battle store, 12/10/2024

The optician was helpful, thorough and informative. I was very reassured by the whole process and consultation. The lady who helped with my glasses afterwards was equally helpful. Thank you.

—Ann M.
Bexhill store, 11/10/2024

Stephen was very professional and thorough and I had everything explained to me very clearly, about what was going on and how my eyes were doing. Would definitely recommend.

—Shaun S.
Bexhill store, 03/10/2024

very good all round and professional i would recommend to anyone.

—Reginald C.
Eastbourne store, 03/10/2024

Friendly and helpful receptionist Professional optician very thorough exam and allowed plenty of time to discuss my concerns

—Paula V.
St Leonards store, 02/10/2024

Excellent service it would be very difficult to recommend any improvements.

—Kenneth P.
Bexhill store, 02/10/2024

All of the staff at your Uckfield branch deal with customers very professionally. I have confidence in the advice they give during & after the eye examination and am happy to continue using Barracloughs.

—Rosalind T.
Uckfield store, 02/10/2024

I have been coming to Barracloughs for many years. The ladies in reception are alway extremely helpful. The new resident optician was a charming lady who made me feel very relaxed and carried out a thorough examination. Top marks !

—Ann H.
Bexhill store, 02/10/2024

The optometrist is so helpful and knowledgeable and makes me feel confident that she is getting my prescription right to suit me.

—Lisa W.
Uckfield store, 30/09/2024

Everything was fine . Mr Patel and all staff have an excellent manner, very friendly and professional Thank you

—Olive B.
Polegate store, 30/09/2024

My appointment with Dr Atefeh Javadnia was very good, she explained everything in detail and recommended eye drops that have proved very effective. Thank you

—Sharon S.
Eastbourne store, 29/09/2024

Mr Bahra provided an excellent service and clearly explained all aspects of the procedure. I was also very happy with the arrangements made to supply new glasses. Thanks very much.

—John H.
Bexhill store, 28/09/2024

You are well looked after by a professional team from the moment you arrive. Those that are front of house are the structure of any business, from the welcoming smile of Victoria and her attentiveness to a thorough eye examination. Thank you,

—Stephanie K.
Eastbourne store, 28/09/2024

l felt comfortable when l told them l was deaf but lipread well l was please with their patient thank you

—Tracey H.
Bexhill store, 27/09/2024

The optician I saw had a really nice manner and he explained everything I asked about very clearly

—Alison M.
Bexhill store, 26/09/2024

Brilliant service from everyone as always. Thank you 🙏🏼😀

—Jody D.
Polegate store, 26/09/2024

Very professional helpful staff. The optometrist was very thorough explained the cataract procedure. I did not feel rushed. He answered all my questions and made me feel comfortable and at ease .

—Pam H.
Battle store, 26/09/2024

Nothing. Everything was fine. All three staff were both professional and friendly. Couldn't be better.

—Rodney C.
Seaford store, 25/09/2024

Everyone I dealt with at my appointment on the 24th September were very professional, very helpful and a pleasure to deal with. Excellent service all round!

—Ron G.
St Leonards store, 25/09/2024

Great service very satisfied practical and efficient . Optician was great

—Susan D.
Bexhill store, 24/09/2024

Can,t remember his name sorry, but very thorough and reassuring, had an interesting chat as well.

—Anne M.
Battle store, 24/09/2024

I am always very satisfied with my treatment at Barraclough’s Yesterday Dr Javadnia was very thorough and very patient in answering my questions. Excellent service. Thank you

—Mary G.
Eastbourne store, 24/09/2024

I had a great time with friendly welcoming reception staff. Lakmeda was very thorough in examination which proceeded seamlessly in an impressive professional manner. Thank you. Thus followed my choice of spectacles helped greatly by Melanie. Thanks to Melanie too! My visit from start to finish was very pleasant and actually peaceful! With thanks to all that I came in contact with. In gratitude, Imelda (BMI Argent)

—Bridget Mary A.
Bexhill store, 24/09/2024

Nothing can improve a perfect service

—Lavinia T.
Battle store, 24/09/2024

Nuleen was very good and thorough. The whole experience was positive.

—Kevin B.
Bexhill store, 24/09/2024

Mrs Baxter is always pleasant and takes the time to explain the important points

—Carole E.
Seaford store, 23/09/2024

Very happy, as always, with a thorough and careful check of eyes and ears - friendly and professional staff, clean and comfortable branch. Thank you.

—Fiona T.
Bexhill store, 23/09/2024

Excellent friendly staff from Reception to Optician! Very thorough and helpful optician. Very informative and answered my queries and explained any eye care and visual Issues. Lovely atmosphere. An excellent experience.

—Sharon M.
Battle store, 23/09/2024

the optician was thorough and answered ll my questions. I wa informed of the different options for my spectacle and paying for them and didn't have to malke a decision immediarely

—Moira S.
Bexhill store, 23/09/2024

Very helpful professional staff and very kind, all the team at St.Leonard's-on-sea branch.

—Ava W.
St Leonards store, 22/09/2024

I feel this was the best eye examination I have ever had.And I was able to ask for the new prescription to be applied to my existing frames on the spot.

—Bela O.
Bexhill store, 20/09/2024

All staff helpful and friendly. Long relationship with optician has given confidence in her care. So much better than health service these days.

—Karen S.
Uckfield store, 16/09/2024

Always a warm welcome from the receptionists and James carried out my eye test. He was excellent and explained everything really well, he was thorough and reassuring. Comfortable surroundings and all areas are kept immaculately. Thank you.

—Jackie M.
Polegate store, 16/09/2024

All staff at Barracloughs are friendly and experienced. Always happy with the service they provide.

—Susan L.
Eastbourne store, 14/09/2024

A hassle free and convenient service.

—Paul C.
Polegate store, 14/09/2024

Excellent consultation. All stages clearly explained and reassurance given where needed. Optician had a friendly and reassuring manner as did her colleague who dispensed my new prescription. Had my first consultation with Mr Barraclough in the early1970s.

—Phillip S.
Bexhill store, 13/09/2024

All staff were helpful and friendly. The process was efficient and thorough.

—Diana O.
Bexhill store, 13/09/2024

I was very well treated and put at ease by all the polite members of Barracloughs.

—Valerie A.
Battle store, 12/09/2024

All staff were lovely, receptionist, person who did the eye test and another who helped me choose new glasses

—Lisa S.
Battle store, 12/09/2024

Attended Polegate branch for eye test as my eyesight has deteriorated slightly since recent surgery & I had some concerns. Usual excellent & professional service from James Miller, who conducted the test, explained the results simply & comprehensively. Very satisfied.

—Stephen N.
Polegate store, 10/09/2024

Mr Harpreet Bahra treated me with the most kindness I felt really at ease with him and he explained every thing clearly to me please thank him for me

—Mandy T.
Battle store, 10/09/2024

On previous visits all of the staff on duty were welcoming, helpful and totally professional. this visit was no exception, many thanks to all of staff.

—Eleanor S.
Battle store, 10/09/2024

I visited the Polegate Branch on Saturday 7/9/24 and was seen by Mr Patel who was very helpful and thorough in the examination of my eyes and explained in depth and was very reassuring as to the problem I was experiencing . The receptionist of the day was also very helpful.

—Sally C.
Polegate store, 09/09/2024

The optician was very helpful and friendly. He answered all my questions and put me at ease. The receptionist even called my daughter to pick me up and all in all the appointment went very well.

—Marion N.
Polegate store, 09/09/2024

As always easy going and comfortable appointment. Nuleen made us both feel like we have being seeing her for years but it was our first time. Kate was patient with my ever changing thoughts on what frame I should have next. All in all a pleasant experience with a laugh and a smile. Thank you

—Gary C.
Bexhill store, 09/09/2024

I had only ever used SPECSAVERS, I stopped because I didn’t feel I got a good enough service for the money. Barracloughs however, was completely different. Excellent and quick service, no pressure to buy anything that they had recommended, answered all questions and explained all aspects of the eye test, you never feel left in the dark. I will definitely be using them from now on!

—Daniel P.
Seaford store, 09/09/2024

This was our first visit to this company. The premises are very attractive - bright, clean and spacious. Staff were very friendly and thorough - especially the lovely receptionist (?) and the optical assistant Kathrine. A substantial and particular examination was given to me by Asim Achmed who took time to ensure I understood my eye problems and the advice offered as solutions.This was also the case with my husband. Following this examination, I was given unfettered free time to wander from showcase to showcase inspecting the hundreds of frames on show, picking & choosing the ones that appealed to me. Kathrine then took a lot of time giving advice on size, fitting, practicality, designs and costs - cleverly sifting towards the perfect pairs for us both. We were not rushed or 'pushed' towards a purchase and we were made to feel our business was important - not just financially. Her help was warm and kind-hearted as well as invaluable and unbiased The staff at this branch are a credit to the company and they helped turn a necessary chore into a pleasant experience. for both my husband and myself. - - Thank You.

—Anne A.
Battle store, 06/09/2024

Every one of you dazzled me with your warmth, professionalism and knowledge of my specific problem. Can't wait to get my new glasses.

—David B.
Bexhill store, 06/09/2024

My eye test was very thorough and informative. Hadn’t had the OCT before so that was interesting and reassuring. Nuleen (apologies if spellt wrong) was great and very knowledgeable as well as friendly and easy to talk to. Also thanks to Angela for her patience with my indecision on frames (!) and her wide knowledge of what is available and suitable. A very helpful and enjoyable first appointment. Thank you.

—Valerie W.
Bexhill store, 04/09/2024

As usual I found the shop very welcoming all staff pleasant, Melanie was exceptional and showed my wife and l the full range of glasses with very helpful advice.thank you just waiting for our new glasses

—Alan C.
Bexhill store, 03/09/2024

Everyone was friendly, polite, helpful. Eye test carried out by a very pleasant young man.

—Ann B.
Battle store, 03/09/2024

I was made to feel very welcome and my eye test was thorough and really clearly explained to me. A very professional service indeed. Nuleen was fantastic and also with my children who I had to bring with me.

—Mark S.
Bexhill store, 03/09/2024

Mr Patel explained all the questions I asked him Very polite , Clear instructions on what he wanted me to do with the various tests. The Optician who helped me when choosing new glasses was very helpful .Was able to point out various features of the shape of glasses. Very friendly.An enjoyable visit !

—Margaret C.
Polegate store, 02/09/2024

All staff were very friendly, helpful and efficient and provide an excellent service.

—Anita C.
Polegate store, 02/09/2024

Staff are very friendly and helpful. Thanks to Kelly for help chosing new specs

—Wendy B.
St Leonards store, 02/09/2024

Everything went very smoothly and the Seaford staff were excellent. Thank you all for a wonderful service.

—Stephen B.
Seaford store, 01/09/2024

I first went into Barracloughs to collect some spectacles for my mum and I was due an eye test. The lovely lady (so sorry I can’t remember her name) was so lovely I booked mysel in for a test. When I arrived I was greeted by the beautiful Victoria who was super lovely and friendly. I hadn’t brought my previous prescription with me but that didn’t matter as Victoria could find it from the glasses I brought in. I then went into the consultation room where Mr Patel took his time explaining that the eyes go through the natural changes in life. He made me feel very at ease and was super calm and collected. Mr Patel was very thorough with his examinations, keeping me informed all the way through. I asked a question about something on the inside lid of my eye and he explained it very well and reassured me it was nothing to worry about. After the examinations Victoria came in and she helped with the “oh my which glasses do I pick” dilemma. I must have tried about 10 pairs on before I decided, both Victoria and Claire (hope I’ve spelt it right ☺️) were very complimentary and honest about which ones suited me. Victoria was so patient and didn’t rush me into making a decision. She then talked me through the different lense types and was extremely patient with me and thorough when doing the measurements. The three of us had some lovely conversations and felt like I’d known the ladies for ages. Thank you all for being so wonderful and so super friendly. Your service is second to none and you made me feel at home and at ease. I’m so happy I collected my mums glasses and booked an appointment. You are all so fabulous. Thank you all 💜

—Terry F.
Polegate store, 31/08/2024

Everyone was so pleasant and helpful, making every effort to make sure my particular needs were met, so that I was able to participate in my eye examination successfully.

—Ruth H.
Seaford store, 31/08/2024

Everyone was polite and helpful gave 100%

—Mary M.
Polegate store, 31/08/2024

Always a positive experience ,Nuleen Panday is extremely professional ,friendly and always goes that " extra mile" she instills confidence . I can highly recommend this branch ,all staff very helpful and friendly

—Christine M.
Bexhill store, 29/08/2024

All staff ar st. Leonards are professional, friendly caring and helpful.

—Julia B.
St Leonards store, 29/08/2024

Always friendly kind staff Kelly went out if her way to help me Many thanks Elaine Hewitt

—Elaine H.
St Leonards store, 29/08/2024

I would like to see more colourful ladies frames as I like bright colours and like to be different from others .And Ginny is always very helpful .

—Margaret N.
Uckfield store, 28/08/2024

Excellent service and I solved all my doubts. I have a NHS budget and there were very good options for me. Thanks.

—Nelida F.
Eastbourne store, 28/08/2024

As a newcomer to the Bexhill branch I was a little apprehensive but I needn’t have worried ! Everything was very professionally handled and thorough and I came away feeling very confident and pleased with the outcome of the visit.

—Elizabeth G.
Bexhill store, 27/08/2024

Everyone that I interacted with on Saturday 24Aug in Seaford were so friendly and welcoming.

—Zach T.
Seaford store, 27/08/2024

Trevor was brilliant. He took loads of time to find the correct prescription to meet my needs. I was very impressed by his level of skill. Fabulous personality too!! Victoria as always gave the most wonderful customer care. She took time and trouble to find me a perfect pair of glasses. We have been coming to Barraclough for many years and would never go anywhere else!!

—Marina T.
Eastbourne store, 16/08/2024

All your staff were impressive that’s why l keep coming back with my son

—Frances H.
Battle store, 14/08/2024

I simply find Barracloughs professional in all respects, whether it's the quality of eye care and examinations or the efficiency and friendliness of the staff in the front of the shop. I like too that they are flexible - I have been able to have new lenses put into re-used frames that I like, for instance, at a reduced cost. I've had a small repair to frames done at no charge. I also value that their website is well maintained and has content about maintaining eye health.

—Andrew D.
St Leonards store, 14/08/2024

My experience is always good , the lady optician is very friendly and professional and explains everything very well . Every time I speak to reception everyone is also very helpful . I would definitely recommend to others

—Christine P.
Bexhill store, 13/08/2024

I found the experience very good because Trevor was very kind, understanding, he didn’t rush me. Rita was very helpful when it came to finding new glasses for me. A big thank you to them both.

—Jocelyn W.
Eastbourne store, 13/08/2024

Good staff, courteous and professional. Eye test was very high-tech.

—David C.
Battle store, 13/08/2024

So helpful and thorough. Love being able to see the same optician every time - helps continuity.

—Jean S.
Polegate store, 12/08/2024

Seen by Ms Panday, courteous and took time to explain procedure and finding. Delighted and many thanks for your care. Best wishes.

—Siam Wah H.
Bexhill store, 12/08/2024

All staff were friendly and warm. My eye test was explained to me which I’ve not had before at prior opticians so it was appreciated.

—Clare A.
Seaford store, 12/08/2024

Because everyone is SO friendly and welcoming. From first entering and lovely lady at reception (sorry, my mind has blanked) to Lucia and then John. No one is pushy to say ‘You should have this, have that. They’re all like old friends. Many thanks to them all.

—Veronica B.
Seaford store, 12/08/2024

Excellent service from having my eyes tested to choosing my new reading glasses. I would thoroughly recommend Barracloughs to anyone thinking of having an examination through to new glasses. 10/10

—Josephine P.
Bexhill store, 07/08/2024

Mrs. Baxter gave me another comprehensible , understandable assessment of my eyes. Very useful in continuing managing my eye health.

—Graham Y.
Seaford store, 06/08/2024

Always happy with my visit and the way I'm treated by all the staff from first entering the shop to departing.

—Carol B.
St Leonards store, 06/08/2024

As a first time customer I was greeted in a welcoming and friendly manner. The service I received was efficient and I am happy with the outcome.

—ELIZABETH B.
Uckfield store, 05/08/2024

Everyone at the Polegate branch were friendly, helpful and professional Many thanks, looking forward to collecting my glasses

—Mike H.
Polegate store, 05/08/2024

I always come away knowing that my eyes have been thoroughly tested by people who care. All the staff are always so friendly.

—Lorna L.
Polegate store, 05/08/2024

Reassuring session and eye test. Very professional throughout the appointment, and clearly explained the condition of mys eyes. Very friendly a reassuring. Thank you.

—Kevin G.
Polegate store, 26/07/2024

All people at the shop were helpful Especially John. Thank you.

—Jane W.
Seaford store, 25/07/2024

Rita was exceptional in helping me to choose the new glasses, Very knowledgeable and loads of patience.

—Denise B.
Eastbourne store, 25/07/2024

The optician i saw was excellent. Answered al my questions in easy to understand language.

—Andrew R.
Polegate store, 25/07/2024

At all times staff were very polite, courteous and attentive to my questions, resulting to a successful out come of my visit on Tuesday this week. The Gentleman Mr Zillul Islam whom I saw for my Vision Test, i found to be very thorough and attentive to my concerns along with all my questions I put to him, assuring me there were no worrying circumstances regards my vision overall (Note! for my age?) Please pass on my Thanks to Mr Zillul Islam (Optician) also to Katherine (lovely personality and people skills) whom I saw and spoke to after my Eye Test who again was very helpful. "THANK YOU"

—Katherine K.
Battle store, 24/07/2024

I felt i was in good hands with Dr Atefeh, very professional and curtious. A1 service.

—Derek C.
Eastbourne store, 23/07/2024

I would like to say a huge Thank you to all those members of staff that assisted me during my visit yesterday (20/7/24). The optician helped me enormously by explaining everything that she did very clearly. Then the girl who adjusted my spectacle frames really well and gave me a lovely cleaning kit - all in all, a very positive experience. I will recommend to all friends and family.

—Rosemary H.
Bexhill store, 21/07/2024

Warm welcome from reception Staff and a thorough and efficient eye examination by the very pleasant and helpful optometrist.

—Jeanne M W.
Battle store, 19/07/2024

staff were very friendly and professional....the optician was very informative and helpful..i recommend barrcloughs to my friends and family

—Frances R.
Polegate store, 19/07/2024

I don't know the name of the optician I saw but he was great. I have a problem with my right eye and he explained what the problem was to me.

—Anne S.
Bexhill store, 19/07/2024

Excellent annual eyesight test with Stephen. Very thorough and reassuring. The staff at reception are friendly and professional.

—Gordon W.
Bexhill store, 19/07/2024

Good appointment . Very satisfied thank you.

—Shirley W.
Bexhill store, 18/07/2024

The optician was excellent - inspired confidence and very helpful and pleasant. Receptionist also charming, efficient and welcoming.

—Geoffrey S.
Polegate store, 18/07/2024

Very polite and helpful with regards to my eyes after having 2 cataracts removed in the last couple of months. No pressure to purchase more expensive glasses.

—Jean W.
Seaford store, 17/07/2024

All the team were very welcoming , warm and professional. Trevor was great and explained every aspect clearly which was perfect. Very thorough thank you so much Trevor for your expertise. 🌟🌟🌟🌟🌟. Wishing you all a great summer 🌝

—Giovanna Y.
Eastbourne store, 16/07/2024

Trevor was thorough and explained everything as the examination proceeded.

—Crystal P.
Eastbourne store, 16/07/2024

All staff and professionals at the silver hill branch are a credit to the company. Well done efficient courteous and welcoming

—Ivy J C.
St Leonards store, 15/07/2024

Avail helped me to get my mother to and from the car into the shop which was brilliant and James, the optician was kind, patient and very professional

—Rita G.
Polegate store, 15/07/2024

All staff at the Polegate branch were excellent and a tribute to the Company

—Kelvin J.
Polegate store, 15/07/2024

Sam was fantastic and the optician (Mr Islam, I believe) was also extremely kind and helpful - thank you all.

—Alison N.
Battle store, 15/07/2024

The optician and the receptionist who helped me choose my glasses were both very friendly and professional. Everything was fine.

—Lynn G.
St Leonards store, 15/07/2024

Great service from the Polegate branch as ever. James the optician is really friendly and Charlotte was so helpful with helping me choose new frames. Thank you

—Dan T.
Polegate store, 12/07/2024

Ms panday was professional and informative with very good advice with my eye care.

—Alison B.
Bexhill store, 12/07/2024

All the staff are wonderful. I feel very looked-after. James was so good at my check-up and Sophia very helpful with getting my Cocoons. I think you are all perfect already.

—Stephanie L.
Polegate store, 12/07/2024

Lucie & Amanda, and new lady, sorry didn't catch your name! As usual were welcoming, efficient and helpful. Thank you Jo

—Jo A.
Uckfield store, 12/07/2024

All the staff were really helpful and attentive. Everything was done very thoroughly and I felt I wasn't rushed into deciding what I wanted and had all the help I needed. Best opticians i've ever been to and wouldn't go anywhere else now.

—Emma S.
Uckfield store, 11/07/2024

All lovely staff at the Eastbourne store especially Victoria- always so happy & friendly

—Reuben H.
Eastbourne store, 11/07/2024

Thankyou, for all your dedicated care .. I would not trust any other opticians. I could'nt be more pleased with all your care..

—Mary L.
Bexhill store, 11/07/2024

Cant think of anything to improve service received. Really happy.

—Lesley M.
Polegate store, 11/07/2024

I was greeted cheerily by Nuleen who carried out my eye test whilst explaining everything clearly and concisely. She asked many pertinent questions which reassured me that she understood my lifestyle. I then saw Sophia who helped me choose new frames. In fact I chose exactly the same as I had before as I liked them so much and Sophia said that was not at all unusual. It was all a most pleasant experience. I cannot think of a thing that would improve the experience.

—Celia G.
Bexhill store, 11/07/2024

The optician was very professional and thorough. The dispensing optician was personable and very helpful. The reception team, as ever, are friendly, professional and welcoming. Thank you

—Penny B.
Eastbourne store, 10/07/2024

Excellent optician/optometrist who was very efficient, clear with explainations of what was taking place, also gave good advice and assistance regarding cateract referral and future care.

—Stuart L.
Eastbourne store, 10/07/2024

Lovely warm welcome. Punctual appointment. Everything explained in simple, concise language. Excellent customer service in helping me to choose the right fit frame and three installments to pay really appreciated.

—Ann L.
St Leonards store, 08/07/2024

As always my experience was absolutely fine. Friendly staff, welcoming store - what more could you ask for. Many thanks.

—Catherine P.
Battle store, 08/07/2024

All staff very efficient in all aspects of the appointment . Very friendly and made you feel important .

—Jean S.
Eastbourne store, 08/07/2024

Mr Fowles at the Silver hill Branch was extremely helpful and reassuring.Having contact lenses is a weird experience but he made it seem easy and gave a great service

—Josephine H.
St Leonards store, 08/07/2024

I have always trusted my eye care to Barracloughs since I came to live in Easrbourne some 30 years ago. I have always been treated with respect by your staff.. For some time I have been a client of Trevor Avery. He is always patient with me and very good at explaining any problems. Victoria is always welcoming with a friendly hello and beaming smile

—Valerie F.
Eastbourne store, 08/07/2024

All the staff are nice , polite and helpful. I bring my granddaughter here who is autitic she feels safe and comfortable. I recommend the branch to one of my daughters and she brought her 3 children in who can be very loud as they have ADHD but the staff were wonderful with all.

—Helen K.
Polegate store, 08/07/2024

Met Nuleen Pandey for the first time today, excellent professional service, felt completely relaxed and secure in her care, would recommend this optician , all the staff are really helpful and friendly

—Christine M.
Bexhill store, 04/07/2024

All staff is very welcoming and Steve is extremely thorough, great job. We are grateful to have him 🙏 thank you

—Amirbanu J.
St Leonards store, 01/07/2024

The most thorough and detailed eye exam I've had together with full running comentary from Trevor, much appreciated. Looking forward to the new prescription!

—Trevor L.
Eastbourne store, 01/07/2024

Ritz is amazingly thorough in her examinations and her explanations are clear. She guides but i felt confident to decide whether or not to have a new prescription. No "hard sell"

—Sally W.
Uckfield store, 27/06/2024

The receptionist was welcoming and very pleasant. The optician was amazing. Knowledgeable and extremely helpful with my dry eyes, which she knew all about and was very helpful with recommending treatment for. My previous optician never suggested anything helpful at all hence I was impressed. There was no hard sell with glasses, lenses etc.

—Tracy S.
Bexhill store, 24/06/2024

I have always found the staff to be very polite, friendly and professional in dealing with me and my vision. Mr Patel is very thorough and takes time to explain all aspects of the examination. Thank you

—Clive B.
Polegate store, 24/06/2024

After having found Barracloughs in Uckfield I would not use any other opticians. Not only do I feel confident in trusting them with my eye care, everyone is always just so very pleasant and helpful.

—Susan R.
Uckfield store, 21/06/2024

Good to see that you have a resident optician

—Bernard W.
Bexhill store, 19/06/2024

Very friendly, helpful team. I’m always very impressed with the level of service I receive. The optician is very thorough and excellent at talking me through my concerns.

—Thomas M.
Polegate store, 18/06/2024

I trust the optician I saw very much. Wouldn’t want to see anyone else. Mrs Lucie Baxter. Thank you

—Samuel A.
Uckfield store, 14/06/2024

I was very impressed with Mr Harpreet Bahra who gave me excellent service and would recommend him to friends and family.

—Valerie M.
Battle store, 13/06/2024

Aftter wasting my time using Specsavers I decided to get another eye test although it meant paying £55 . Best decision. The optician was so thorough ,didn't rush and was very gentle when examining my right eye to see what was ccauing an irritation.Specasavers just said there wasn't anything wrong.Your optician found aa cyst and has sent a report to my doctor to get a referral for hospital treatment after she had receieved an instant reply from a hospital consultant stating the cyst could be removed .Wonderful experience.Will be selecting new specs next week.Thanks for the professionalism !!!!

—Roy G.
Bexhill store, 12/06/2024

Been a patient here for over 30 years . The staff are so friendly and professional. They Make me feel truly valued and have always given me excellent care . I would never go anywhere else and have always recommended them to family and friends .

—Shirley R.
Eastbourne store, 12/06/2024

A very professional and friendly visit and I have absolutely no suggestions to make for improvement!

—David O.
Eastbourne store, 11/06/2024

All the staff were really nice. I was really nervous coming to the appointment but they put me at ease on the phone beforehand. Nuleen was especially patient and kind. She explained everything very clearly and adapted the appointment to ease my anxiety.

—Nicola B.
Bexhill store, 10/06/2024

I felt very looked after, everyone was polite and professional, Lucia was very thorough and brought up issues that had never been mentioned before. Ginny helped me through the minefield of choosing the right product for me. All in all a very positive experience and my husband will be coming too soon.

—Penny W.
Uckfield store, 10/06/2024

I thought the optician really took care and it was a great eye test. Very happy with my experience.

—Duncan M.
Eastbourne store, 10/06/2024

You can’t improve! The whole experience from the welcome of the reception staff to the optician and the technician was fabulous! Thank you!

—Jane D.
Bexhill store, 10/06/2024

Both the optician and Avril and the woman helping me choose my new glasses were all friendly, professional and efficient. Thank you Best wishes Helen

—Helen S.
Polegate store, 10/06/2024

Kelly and the optician are lovely 😊 they are the best!

—Victoria H.
St Leonards store, 10/06/2024

Both Mrs Panday and the other person that I saw on Friday were extremely helpful, clear and friendly at all times. I had a very positive appointment and am very satisfied.

—Elaine C.
Bexhill store, 10/06/2024

On reception the staff are welcoming and helpful. The optician himself was very patient with all 3 of my children, he took his time and made them feel safe. All rounder best opticians I have ever visited.

—Samantha L.
Polegate store, 10/06/2024

I was very happy with everything , the staff were friendly & answered all my questions. I would certainly recommend Barraclough to anybody.

—Raymond S.
Battle store, 08/06/2024

Over the years I have always received excellent service and advice.. Your staff are always very polite and helpful.. Mr Fowles has the patience of a Saint!! Thank you so much. Valerie Kielty.

—Valerie K.
Bexhill store, 08/06/2024

The whole of the staff were professional and helpful. I can’t think of any improvements at the moment.

—Judith J.
St Leonards store, 07/06/2024

It was an extremely thorough examination by Trevor, who explained in detail the present condition of my eyes and how best to maintain the best standard. Gwylin was also particularly helpful and patient in deciding on which pair of glasses to select.

—Roger L.
Eastbourne store, 07/06/2024

Excellent Optician who conducted my eye test. Made me feel comfortable & relaxed. I felt that he was competent & professional. Also arranging my payment and collection very satisfactory. Thank you.

—Ann A.
Bexhill store, 07/06/2024

Was very pleased with all members I had dealings with. Very professional and gave good advice. Very pleased with my new optician. Thank you

—Lesley R.
Eastbourne store, 05/06/2024

My visit to you was exceptional. From the Receptionist to James the optician, who went way above and beyond to talk me through my scans and explain the results to me. I really was very impressed. Well done Barracloughs . I will definitely be recommending you in the future.

—Karen C.
Seaford store, 04/06/2024

All three members of staff who I saw on Monday were excellent, polite and very professional.

—Cherry T.
Seaford store, 04/06/2024

Nuleen was extremely professional and put me at ease providing me with all the informatiion I needed

—Lindsay W.
Bexhill store, 04/06/2024

Very efficient & professional test carried out. I can't think it could be improved on.

—Fredrick G.
Bexhill store, 04/06/2024

Harpreet barah he was amazing so knowledgeable and with such a caring side he put me at ease straight away

—Rebecca J.
Battle store, 03/06/2024

All the staff are helpful and friendly, and I have had the best eye care at Barracloughs for forty years.

—Muriel S.
Battle store, 03/06/2024

From a welcome by the receptionist, a knowledgeable and caring optician to a very helpful dispenser, the service was excellent. Thank you for a gratifying first visit.

—Les E.
Seaford store, 03/06/2024

Very professional and comprehensive test with full explanations as appropriate

—Terry M.
Polegate store, 03/06/2024

My appointment with Mr. Patel was excellent as previous,very knowledgable and extremely helpful !

—Richard H.
Polegate store, 21/05/2024

I always feel confident with Lucy and John. I have a complicated prescription and getting it just right is really important for me.

—Gillian C.
Seaford store, 21/05/2024

I was examined professionally and each result explained clearly to me . I felt very confident in the assessment given by the optician

—Stephen D.
Polegate store, 14/05/2024

A very professional and friendly service in combination with Spar at Bexhill. Currently awaiting new glasses which I am confident will be of usual high quality . Many thanks

—Christopher B.
Polegate store, 14/05/2024

It was a really thorough and professional examination and everything was explained to me in a clear and helpful manner. I was really impressed with the service I was given. Thank you.

—Gary B.
St Leonards store, 14/05/2024

Such lovely staff - really friendly and efficient. The Optometrist I saw (David?) was very understanding and great at explaining things.

—Catherine R.
Seaford store, 14/05/2024

Nuleen the optom was so professional. Explaining what she was doing, why and the results. Very through. Angela the DO was also very professional and friendly.

—Gillian J.
Bexhill store, 13/05/2024

I’ve been going to Barracloughs for 60 years, I think that speaks for its self!

—Janet B.
Battle store, 10/05/2024

Kaydon is autistic and the staff in the Battle branch were (as usual) absolutely phenomenonal! They treat Kaydon with so much patience, they dont rush, they'll break everything down in layman's terms for Kaydon. Honestly, coming to Battle is always such a positive experience we actually look forward to our eye exams :) Thank you for such incredible staff!

—Kaydon W.
Battle store, 09/05/2024

As usual it was outstanding service at my recent annual check-up. I found Mr Amey to be extremely thorough and patient and efficient. I am also so grateful to Sam who had already put together a selection of green frames on a tray for me to look at. It was so astute and efficient but also kind and courteous, as always. Thank you all so very much for such wonderful service and care. It is much appreciated.

—Jane R.
Eastbourne store, 08/05/2024

I had a very thorough eye test which was conducted by Lucia. It was very interesting learning about how my eyesight is and viewing the photos of each eye. Lucia explained everything very clearly. Whilst checking my glasses John ensured the frame still had a good fit & also gave them a good polish.

—Peter H.
Seaford store, 07/05/2024

I love Barracloughs in Polegate, all the staff are lovely, especially Sophie. I always feel very comfortable there.

—Penelope B.
Polegate store, 04/05/2024

Kate was wonderful, she was helpful and very patient

—Bernard E.
Bexhill store, 02/05/2024

As always, the staff are very helpful and polite. I had an eye test with Trevor who explained the results in the test, and why things happen in the eyes as you get older. Sam was also helpful in the fitting of the glasses. Overall, a good experience.

—David S.
Eastbourne store, 02/05/2024

The optometrist was very patient with my son who has autism. My son felt very comfortable responding to any questions directed at him. Very friendly receptionists. Thays why we always come back.

—Chinedu O.
Polegate store, 30/04/2024

I used the branch at Silverhill and was impressed and very grateful for the service I received. A problem was spotted and although it was a Saturday the optician managed to get me an emergency referral to an opthalmology department the same day. So many thanks.

—Tracey A.
St Leonards store, 30/04/2024

I needed a post cataract examination. This was was an excellent experience , as the optician was so thorough and helpful in her advice. This did not surprise me as My wife and I hve now had years of good service at Barracloughs. The ladies on the desk were also helpful and efficient.

—Adrian W.
Bexhill store, 30/04/2024

Really pleased with the lovely reception and smile from all the staff. Their expertise was also evident in the way that they took time to explain both the tests and the care taken to help choose glasses. Why would I go elsewhere?

—Christopher G.
Bexhill store, 29/04/2024

Always a good service from Barracloughs at Bexhill, this time from Nuleen and Kate.

—Cherilyn M.
Bexhill store, 28/04/2024

I always feel in safe hands at Barracloughs. Friendly, professional staff who provide excellent customer service & provide clear explanations. Always feel like a valued customer.

—Stephen N.
Polegate store, 28/04/2024

Very friendly, and a thorough eye examination, with time given to discuss eye problems, thank you.

—Cindy T.
Polegate store, 28/04/2024

Helpful consultation diagnosing my dry eyes. Drops regularly are certainly helping thank you

—Catherine W.
Battle store, 22/04/2024

As always, reception staff were friendly and welcoming. I didn't wait long for my appointment. I met a new optician who was efficient and thorough and explained the tests she needed to do. She was clear in explaining the results and listened to me carefully. Good experience.

—Margaret K.
Battle store, 29/03/2024

All staff have always been most helpful and polite, it is a pleasure to know my eyesight is well cared for with Barracloughs and has been for many years now.

—Michael G.
Seaford store, 28/03/2024

A very thorough check up. Mr Patel was very knowledgeable, he took time to explain things and didn't rush the appointment. I feel very confident under his care.

—Tracey H.
Polegate store, 26/03/2024

Excellent service and I think it was James doing the test and took time to explain results plus help with choosing glasses

—Giovanni S.
Seaford store, 26/03/2024

I was impressed by Mrs Nuleen Panday. Very efficient and to the point. Happy customer.

—Richard G.
Bexhill store, 26/03/2024

Very thorough and well presented examination progress.The same with the selection of my actual glasses which was clear and informative. From first to last ALL members of staff made my visit a pleasure.

—Judith C.
Battle store, 23/03/2024

Many thanks to Ginny and Lucy, always helpful, smiley and friendly

—Chris S.
Uckfield store, 22/03/2024

The optician was very professional and helpful, with a lovely manner. The assistant who helped in choosing new frames was also very patient and helpful. Receptionist was efficient polite and pleasant. A good experience. Thank you

—Marie Ange C.
Bexhill store, 22/03/2024

Impossable to single anyone out ,from start to finish great service!

—David G.
Polegate store, 22/03/2024

Trevor Amey was very thorough with the examination of my recent cataract surgery. He was also very informative.

—Linda B.
Eastbourne store, 22/03/2024

The whole experience was very professional and friendly. Very thorough eye examination. The optician did not rush and gave me confidence that my new lenses will be optimal for my needs. Smooth handover to the member of staff who ordered my new lenses.

—Gillian S.
Bexhill store, 22/03/2024

Excellent service from the Bexhill branch. I had my eyes examined by Ms Nuleen Panday who I felt very comfortable with. She explained in full how my eyesight was and that I would need a cataract operation in the near future. All in all a first class experience.

—Josephine P.
Bexhill store, 21/03/2024

The optician I saw was very professional but also very kind. I very much appreciated this as I am quite elderly

—Rosalie K.
Bexhill store, 19/03/2024

All staff very welcoming, thorough and professional. Will ensure I come back to you when the time comes. Would recommend you anytime!! Many thanks Vanda

—Vanda C.
Bexhill store, 19/03/2024

I had a thorough eye check and Nuline explained everything in a very clear and friendly manner.

—Fiona V.
Bexhill store, 18/03/2024

Trevor Amey is very professional and will answer any questions about the eye examination.. His knowledge of any eye condition is outstanding He will put you at your ease and make sure you have the perfect prescription for your glasses. I would certainly recommend Trevor.

—John P.
Eastbourne store, 15/03/2024

You are all very friendly and welcoming it is a pleasure to come to you

—Marie T.
St Leonards store, 14/03/2024

An excellent experience. An expert, professional, friendly & reassuring examination by the optician, Nuleen Panday and patient, friendly and helpful assistance from Kate in deciding on the lenses and frames..

—Peter Bristow D.
Bexhill store, 13/03/2024

1. Receptionist who recognised me from many years ago at the Bexhill branch and also remembered my family. 2. An optician who was very professional and courteous as well as being very thorough and explaining everything throughout the appointment. 3 According I cannot think of anything you could do that would improve the your service. Well done

—John C.
Eastbourne store, 13/03/2024

I had a good experience with all the staff and would be happy to recommend you. Thanks for all you help.

—Robert D.
Uckfield store, 13/03/2024

I want to thank Ritz the lady who carried out my examination, I thought she was very patient and thorough and friendly, so was the receptionist, a lovely warm greeting, the manager was nice and chatty also giving advice when needed.

—Valeria H.
Seaford store, 13/03/2024

All members of staff were lovely kathrine ( sorry if wrong spelling) was especially patient with me regarding Reggies duplicate order so yes a pain free hassle free experience thankyou

—Kirsty B.
Battle store, 13/03/2024

My experience over many years with you has always been friendly and professional. The front desk staff are always pleasant and helpful and the opticians always understanding and informative. An all round good experience. Thank you.

—Wendy S.
Bexhill store, 12/03/2024

Very good appointment with my optician, Nuleen Panday, excellent. Also Mel who does the measuring and paperwork is great. Very enjoyable experience overall. Thank you

—Davina M.
Bexhill store, 12/03/2024

I can’t remember the names of the two female staff besides the Optician as this was my first visit. I can only say that the service I received was second to none, I was made to feel very welcome and was given professional friendly guidance. I now look forward to the fitting of my new glasses.

—Anthony B.
Uckfield store, 09/03/2024

I had a really lovely experience with Barracloughs from start to finish. I never felt like I was rushed and was given plenty of time to choose my new specs. Mel and Kelly who both helped me were great and so helpful. Thank you!

—Kirstie C.
St Leonards store, 09/03/2024

All members of staff acted in a very professional manner and I felt they all really did have my interests fully at the forefront.

—Susan B.
Bexhill store, 25/02/2024

Mr Amey is very thorough and explains everything. I found all the Staff friendly, especially Sam who helped me to select new glasses.

—Janice M.
Eastbourne store, 25/02/2024

I FELT VERY AT EASE WHEN i CAME FOR MY EYE TEST. EVERYONE WAS SO FRIENDLY AND NICE.

—Diana D.
Bexhill store, 24/02/2024

It’s always a pleasure when visiting the optometrist I’m not sure who I saw but a great friendly guy! In fact all the staff are most helpful and friendly you never feel your an inconvenience like in some places! Very good indeed

—Susan W.
Polegate store, 24/02/2024

Excellent advice and service from a kind patient young man who helped me with my sunglasses. Equally I was well advised and great care was taken on my contact lens check with another helpful gentleman. I really must take more note of their names. All in all a good experience for me.

—Marion P.
Eastbourne store, 23/02/2024

I don't think there's anything much you could do to improve my experience. Both Ginny and the other receptionist were friendly and welcoming and Lucy was SO helpful. She explained everything for me and reassured me on several counts. Thankyou

—Elizabeth S.
Uckfield store, 23/02/2024

1st class service from all the staff as it always is, very friendly, thank you every one.👍👍👍👍

—Keith H.
Eastbourne store, 23/02/2024

The person who tested my eyes was excellent. Professional, welcoming, informative and knowledgeable.

—Roger E.
Eastbourne store, 23/02/2024

I have been a "client" of Barracloughs since the last century! I have always found the staff to be excellent - polite, welcoming and attentive - and my recent visit to their Polegate branch has only reinforced that opinion. Sophia was the lady who, after my vision test, sorted the next phase with just the right touch of humour allied with superb professionalism. My past experience of being "treated" at the Eastbourne branch indicates the attention to customer service is instilled within the company. A family firm I would thoroughly recommend.

—Antony C.
Polegate store, 22/02/2024

The team were so helpful helping me pick some new frames which is always a really tricky task. I really appreciated that they had time to look after me without needing to attend to too many other customers.

—Emily G.
Polegate store, 22/02/2024

Everyone was so welcoming and professional. Also very, very helpful. Cally was so sweet and wanted to do everything to help. So did Nuleen who took so much trouble to explain the more complicated side of things! Thanks all.

—Eula P.
Bexhill store, 21/02/2024

All the staff at this branch are exceptional. Great service and so helpful, thank you

—Stephen A.
Polegate store, 21/02/2024

The optician was excellent- she was thorough and explained everything very clearly. The dispenser who helped me choose glasses was also excellent. She suggested glasses but also let me choose some frames myself. Very friendly and made it an extremely pleasant experience overall.

—Rosamund W.
Bexhill store, 21/02/2024

Excellent care Fantastic service Nuleen did a great job

—Chakravarthi R.
Bexhill store, 17/02/2024

Nuleen, my optician, was friendly, professional and discussed and explained everything re-my vision requirements, Also all shop staff deserve praise too - everyone was much, much more welcoming than my previous opticians only yards away!

—Bill H.
Bexhill store, 17/02/2024

Jinny and Lucia are fantastic. They went out of their way to be friendly and helpful and although choosing glasses is a nightmare, Jinny is an expert at know what suits your face and really listens to what I wanted. Fantastic service.

—Kirsty W.
Uckfield store, 17/02/2024

The gentleman who conducted the eye test was amazing, the best I have ever had. Likewise the lady who spent ages with me choosing my frames.

—Christine W.
Eastbourne store, 17/02/2024

Nuleen Panday who did my eye test was fantastic she explained everything about the change in my eyesight. She showed me the scans which were done and explained everything showing on them. All staff were helpful and very friendly. Angela who helped me choose my new frames was brilliant and spent time finding the correct frames which suited me. Thank you to everyone.

—Hazel C.
Bexhill store, 17/02/2024

My regular check up with Mr Patel, who i have seen for several years now. Once again I am so pleased with the excellent service from Barracloughs. No new glasses needed this time but Rita took time to ensure that my glasses were a secure and comfortable fit. Thank you Polegate Barracloughs 😊

—Trudi D.
Polegate store, 13/02/2024

Mr Stephen Fowles Very reassuring and efficient feel well looked after during the examination all staff provide superb customer service Pat

—Patricia D.
Bexhill store, 13/02/2024

Mr Patel is absolutely excellent and very thorough and so pleasant and easy to talk to at the same time. I have great confidence in him,

—Jean S.
Polegate store, 12/02/2024

I must say I had a very pleasent experience all round. The welcoming, waiting time was short and the time I spent with the optition himself was thorough process, I felt he cared. Didnt disaprove on the fact i hadnt been for sometime.. I didnt feel pressered to buy more than i needed but i did. The assistant was very knowledgable and her advice on option for me was thoughtful. I would definitely recommend anyone to go.

—Audrey B.
St Leonards store, 12/02/2024

Trevor was reassuring informative and extremely thorough

—Marie Christine W.
Eastbourne store, 12/02/2024

Fabulous staff every step of the appointment.

—Bella C.
Battle store, 12/02/2024

All members of staff were friendly and professional during my time with them .

—Linda K.
Uckfield store, 12/02/2024

Really happy with our visit today as always. Looking forward to Zachary’s wearing his new glasses soon . Thank you.

—Zachary P.
Eastbourne store, 12/02/2024

It was a very thorough examination. The process and the explanation of what was being carried out was well done. The staff as always were helpful and nice.

—Antony C.
Battle store, 12/02/2024

The optician was such a lovey lady. Explained everything to me and was very patient. She is a credit to your firm.

—Anne B.
Bexhill store, 12/02/2024

It was a delight to come to your shop in St Leonard's. I was greeted with enthusiasm and politeness. During my visit my many health conditions were accepted with empathy and every help was extended to accommodate them. Everything down to the smallest detail spoke of extremely high professionalism and the premises were a model of cleanliness My eye test was very thorough and carried out to an exceptional standard, my spectacle-fitting likewise! Thank you!

—Stephanie G.
St Leonards store, 12/02/2024

From start to finish, I was treated with courtesy, kindness, and respect, no way was I at any time talked into anything, The eye examination was I felt very thorough, and the whole process was explained 👀

—Malcolm P.
Bexhill store, 12/02/2024

All the staff were helpful and polite and the optometrist explained everything and put me at ease . Excellent service all round

—Kathleen I.
Bexhill store, 08/02/2024

I don't know the receptionist name but both her & James were very friendly & helpful.

—Julie O.
Polegate store, 07/02/2024

The three members of staff that I encountered during my visit were helpful caring and courteous, making the experience a pleasure

—Carol M.
Polegate store, 07/02/2024

Rita checked us in - lovely warm welcome and made the kids immediately feel at ease. James the optician was efficient, thorough, and patient with all the kids questions. Thank you!

—Charlie N.
Polegate store, 07/02/2024

reception lady was very helpful and listened to what i had to say. Nuleen Panday was very patient and understanding to my situation with my wife who had to be with me while i had my eyes tested.

—Francis K.
Bexhill store, 07/02/2024

My appointment was very thorough and professional and the help given in choosing new frames was excellent.

—Brenda A.
Bexhill store, 06/02/2024

James Miller was friendly and very professional. He explained everything very clearly . The appointment felt unhurried . The receptionist was very good and although I didn’t have to see the optometrist she was very friendly.

—Margaret W.
Polegate store, 06/02/2024

Felt very welcomed. Understanding receptionist (sorry not to name) who reassured me when I had to delay my arrival. Very warm welcome from Mrs Bottrill. A most positive experience. She is warm, patient, friendly - and she certainly knows her stuff! I was never rushed into my answers and enjoyed what I remember as an ordeal in years gone by. (Not at Barracloughs!) Everything explained clearly. Finally, an offer to check my current glasses - gentleman (sorry not to name) took time to adjust the frames. Can't think of any way the visit could be improved. An excellent team.

—Cherry G.
Eastbourne store, 06/02/2024

You have no need to improve anything! As usual, the care from Mr. Patel was outstanding. He always explains every part of the examination with the utmost professionalism making it easy to understand. The other members of staff are always very helpful, polite ,and understanding. I thank you ALL. .Take care.

—Marjorie G.
Polegate store, 06/02/2024

Friendly staff and no waiting. Everything explained well and questions answered. Thank you all and looking forward to getting my new glasses.

—Sheila B.
Battle store, 06/02/2024

Everyone was helpful and extremely friendly as always

—Heather H.
Battle store, 03/02/2024

All staff at uckfield are super helpful and the care and advice is second to none

—Warwick B.
Uckfield store, 02/02/2024

First class service with very pleasant staff

—Barbara C.
Bexhill store, 02/02/2024

All the staff members from reception to the opthalmologist were very friendly and accomodating to the children. Couldnt have asked for more

—Emily S.
Battle store, 01/02/2024

I feel the examination was very professional and I was kept advised as the exam progressed

—Valerie M.
Seaford store, 01/02/2024

1. The receptionist took the trouble to check my address and update it as was necessary. 2. It was nice the Gwylm bet I've spelled that wrongly!) greeted me by my first name - even though I hadn't seen him for a couple of years or more. 3. The appointment was on time. 4. Mr Puri was as calm, pleasant and efficient as ever. 5. The dispensing optician who sorted out my frames was also very helpful; and when I said I was anxious not to overstay my time in the car park she was very quick, but without making me feel pressurised in any way. AN EXCELLENT TEAM!!!

—Nigel L.
Battle store, 01/02/2024

Only sorry that I didn't catch the man's name who I saw yesterday , but I'm sure you can fill in that for me. He was so informative and helpful, explaining all the details of the test in a way that was easy to understand . I was really impressed and can't think of anything that he could have improved on : )

—Susan C.
Battle store, 01/02/2024

Amazing reception team super attentetive and a fast appointment made. Very thorough eye examination caring snd considered. Just need to choose some frames with my wifes approval ! Thankyou

—Craig B.
Uckfield store, 01/02/2024

As always all the staff are so friendly and kind. Cannot think of a way to improve what they are already doing

—Julia C.
Battle store, 01/02/2024

Optician was very polite and considerate, clearly very knowledgable and happy to explain the tests and answer questions. The woman on the front desk was friendly and polite.

—Debbie U.
Seaford store, 29/01/2024

Lovely people providing a lovely service, never made to feel rushed and always given good sound advice, highly recommend this branch

—Sarah G.
Polegate store, 29/01/2024

My son has autism and the seaford staff couldn’t have done anymore for him, James the optician answered all of Stanley’s questions (he asks a lot of questions) James made Stanley laugh and so comfortable. I don’t remember the name of the man who fitted Stanley’s glasses but he was amazing to, and the receptionist even averted a possible melt down. They really couldn’t have done anymore for him, he had a great experience and can’t wait for his new glasses.

—Stanley M.
Seaford store, 28/01/2024

Mr Purree was so helpful as always. He explains everything About the best way to look after your eyes. The new eye drops he recommended used at night has made an improvement already. The receptionist was very helpful as I arrived and the young Lady who looked after me as I paid was also very helpful and polite. A big Thank you to everyone. Best wishes. Lynn Letts

—Lynn L.
Battle store, 26/01/2024

First ever visit to Barracloughs and i was very impressed with the knowledge, professionalism and customer service that all members of the team provided. Great all round service provided.

—Garry E.
Bexhill store, 25/01/2024

All your staff were extremely helpful, especially Sophie who helped me with my new glasses

—Jacqueline M.
Polegate store, 25/01/2024

The level of care and attention from all members of staff is second to none. A thorough eye examination for both my wife and myself was followed by helpful advice for my wife in choosing the right lenses.

—Richard L.
Battle store, 25/01/2024

Excellent experience on Saturday for my eye test, the optician clearly explained the tests and my results and Mel was extremely helpful in assisting me select the right type of glasses for me. thank you. Great opticians, great service and great team, highly recommend.

—Karen E.
Bexhill store, 24/01/2024

Lucia was very understanding and fully explained what was going on with my left eye in particular. When I made the appointment I was fearful that I would have to stop driving but that is not the case and new lenses will make things better. Thank you

—Rosemary B.
Uckfield store, 24/01/2024

All staff were polite and helpful Relaxed atmosphere Been coming here for some years

—Michael T.
Bexhill store, 24/01/2024

Absolutely wonderful as usual! Staff are so kind and welcoming nothing to much trouble. A big thank you to Rita she is smashing

—Jennifer P.
Bexhill store, 24/01/2024

Mr Patel and girls at Polegate shop are top class Very happy efficient service

—Michael E.
Polegate store, 24/01/2024

Very efficient and helpful staff. I was given a full explanation of what was being done and why throughout the eye test.

—Joanne C.
Bexhill store, 24/01/2024

I received a very friendly reception and felt very confident in the expertise of the lady who did my eye test.

—Leo C.
Bexhill store, 24/01/2024

All staff at the Seaford branch were cheerful polite helpful and efficient. Our family has been using Barraclough’s since the 1990s and have enjoyed ongoing friendly and professional service throughout up to and including my recent visit. Thank you to them all Peter Coll.

—Peter C.
Seaford store, 23/01/2024

From the lady who made my appointment and chose my glasses to the lovely optician my experience was very positive and I am happy that I decided to switch to this branch. Thank you.

—Lynne C.
Battle store, 22/01/2024

The service was smooth and professional. After the eye examination which was excellent I was attended to by Charlene Whitmore who took time to make sure everything was correct and that I was satisfied with all aspects of the purchase which I was. I don't think that you have much to do in way of improvements, your standards are very high. Thankyou.

—Roy T.
Polegate store, 21/01/2024

As usual, I was very pleased with my visit to this optician in Eastbourne, all of whose staff are very friendly, attentive, caring and always ready to help, giving professional advice... I especially want to mention Victoria, Sharen, and Atefeh. I have been using Barracloughs Opticians already 24 years and have never been disappointed in them. Its employees help people who need them see this beautiful world more clearly and become happier... Many thanks to them for that...

—Larissa B.
Eastbourne store, 20/01/2024

I received excellent service from your optician Surainder Puri who was very helpful in answering all my queries and carried out a careful and thorough eye examination. The person who helped with my glass fitting and choices was equally helpful and kind.

—Sonia P.
Battle store, 19/01/2024

Thank you so much for fitting me in at short notice to give me a full eye examination. It was a thorough examination & very reassuring that both my eyes were in good health after my trauma with my grandson who accidentally shot me in the eye with a foam bullet!!!! Can I also say how lovely all the staff were during my visit. Thank you once again.

—David C.
Eastbourne store, 19/01/2024

My first appointment with Ritz, who was very pleasant and helpful. Thank you.

—Cindy G.
Battle store, 18/01/2024

Everyone is very professional and they take time to discuss everything that is required.

—Catherine T.
Polegate store, 18/01/2024

I was made welcome by the desk receptionist and the lady who examined my eyes and then by the technician who finally dealt with me. Waiting area and technician area spotlessly clean and it felt warm, despite the cold outside. No complaints what so every- except for the cost of the lenses which I realise is a necessary expense!

—Sandra W.
Bexhill store, 18/01/2024

The whole visit was very good indeed: booking was easy; the examination was very professional and conducted in such a way as to put me at my ease; and the frame/lenses selection process was very good indeed, all reinforcing my belief that I have made the right decision in selecting Barracloughs again.

—Neil (Richard) P.
Battle store, 18/01/2024

As always Mr Puri who I saw was very efficient and thorough during the actual eye test. He also was kind enough to explain my dry eye condition and helped me understand how to better cope with it.

—Rosemary Ann T.
Battle store, 17/01/2024

Delighted with every visit so far. All staff friendly and helpful and advice clear

—Roger D.
Seaford store, 16/01/2024

All the staff were excellent, especially James, who carried out the examination,he certainly had done his homework as I suffer from a rare blood condition, which may have affected my eye condition, thank you James.

—Clive O.
Bexhill store, 15/01/2024

Always a good service, very professional staff explaining very well the various tests being done.

—Mary J.
Battle store, 15/01/2024

Both my daughter and I had eye tests with Nuleen. We both agreed she was efficient, friendly and gave us so much information about our eyes and varying conditions affecting us. It was an absolute pleasure to meet her and we felt very safe in her hands.

—Liane B.
Bexhill store, 15/01/2024

All of the staff are very pleasant and helpful especially the young man from who did my eye test. Cannot remember his name, sorry, l just know he was standing in to help out as it was busy

—Wendy Joyce T.
Bexhill store, 15/01/2024

Sam was welcoming & polite & helpful. Trevor was thorough & explained everything to me

—Olivia J.
Eastbourne store, 11/01/2024

Full marks to all your ladies

—Richard T.
Uckfield store, 11/01/2024

I was impressed by the charm and professionalism shown by both Trevor and Emma . It was my first appointment having only recently moved to Eastbourne. I always favour independent shops having had my own chain of fashion shops when I was young and sprightly . So I checked the on line reviews : the consensus was that Barracloughs was the one to go to . And I am pleased to report that for once the vocal majority were right ! This individual felt instantly at ease breathing in the quiet professionalism of those around him . Thank you .

—John L.
Eastbourne store, 10/01/2024

Excellent eye examination and scan. Everything explained. Bought new glasses, first one that was picked for me, perfect. Thank you for excellent service.

—Linda W.
Bexhill store, 10/01/2024

Prompt and efficient . Easy to chat through the data implications and sound advice given by James. Thank you

—Anne W.
Polegate store, 10/01/2024

The reception staff give you the impression that Barracloughs is professional as soon as you enter. They are polite and friendly making you feel at ease. I was very comfortable during my eye exam and learned far more from Mr James Miller than in two years of hospital visits. He asked me relevant questions and took his time to ensure I understood.

—Elizabeth S.
Bexhill store, 10/01/2024

Always such a lovely warm greeting, and fantastic friendly service. Cannot fault anything at all, always go above and beyond in Bexhill to help. Thank you!!

—Siobhan M.
Bexhill store, 09/01/2024

My eye test was very thorough and it is a great comfort to know that I was in the hands of true professionals, not just interested in selling me new glasses. Mrs Baxter who tested my eyes was kindness itself and every aspect of my eyes was checked, important as i am in my later years and things can change. I chose some new frames and John was his usual knowledgeable and patient self, a real expert. I have been using Barracloughs for several years and they have referred me twice , both conditions have been dealt with because of early diagnoses How can I thank you all enough? sight is so precious. Thank you all very very much.

—MIchael B.
Seaford store, 09/01/2024

All members of staff were welcoming and helpful. The optician Nuleen Panday was thorough and very informative. Thank you for fantastic service.

—Dawn B.
Bexhill store, 08/01/2024

Friendly and felt the test was v good and comprehensive. Honest recommendation's.

—Tom H.
St Leonards store, 08/01/2024

It is always an enjoyable experience visiting this practice. All the staff are cheerful, friendly and welcoming. Mr Puri is a very experienced optician and explains everything clearly. I have been coming here for years and would not go anywhere else.

—Gillian W.
Battle store, 06/01/2024

You all treated me professionally and with kind consideration and good humour and I thank you for looking after my best interests.

—Jennifer D.
Uckfield store, 05/01/2024

I arrived late but was treated extremely well. I apologise for my lateness. The optician was thorough and then discussed his findings with me carefully. The prescribing optician was equally thorough and advised me efficiently on choices. I will certainly recommend them if the opportunity arises.

—Josephine M.
Battle store, 04/01/2024

Great service as always - and I hope everyone has a good start to the New Year

—Fiona H.
Battle store, 02/01/2024

Very happy with the service provided, very professional.

—Rosalie C.
Battle store, 02/01/2024

It is always so easy to arrange, a pleasant environment to be in, with lovely staff

—John C.
Battle store, 22/12/2023

A very professional and comprehensive eye examination from start to finish.

—Ted D.
Battle store, 22/12/2023

Very relaxing and welcoming experience. The eye scan was thoroughly explained by James and reception staff very helpful.

—Elizabeth K.
Seaford store, 21/12/2023

I felt relaxed which is important to me, and the optician was very patient and helpful.

—Rodney S.
St Leonards store, 21/12/2023

EXCELLENT TREATMENT

—David B.
Seaford store, 21/12/2023

Friendly and efficient reception. Short wait and seen early by very personable optician. Test and consultation informative and friendly. Overall a very pleasant experience.

—Andrew B.
Bexhill store, 20/12/2023

Ritz was so thorough, and very caring, cant recommend her highly enough.

—Jake T.
Bexhill store, 20/12/2023

All of you impressed me. i appreciated the through eye check with the explanations. only thing.... i forgot.... to mention i think i need an intermediate on my script. that will wait till i came in for my new specs as i will measure my eye-to-screen distance. Keep up the good work. 73 William.

—William B.
Bexhill store, 20/12/2023

Every member of staff were welcoming and professional, with clear explanation throughout the eye test and when choosing frames etc. Thank you

—Helen P.
Battle store, 20/12/2023

Lucia is always so helpful and obviously very good at what she does. Lovely to deal with and explains everything so well. Can't praise her enough.

—Tracy A.
Uckfield store, 20/12/2023

Thank you. Everybody was helpful. The optician gave me confidence. Rita was fabulous. The ladies on reception very welcoming & efficient. Merry Christmas.

—Brenda D.
Seaford store, 18/12/2023

My wife came with me and joined me for the session. I don’t know the optician’s name but we both thought he was extremely pleasant and also very thorough and competent. He is a Sikh so you will know who I mean.

—David M.
Bexhill store, 18/12/2023

Very pleased as the whole process went smoothly and faster than anticipated. The eye test, consultation and discussion regarding recent eye condition was thorough and interesting. Many thanks to Atefeh for her knowledge, interest and expert advice.

—Laurence G.
Uckfield store, 18/12/2023

The optician made me feel relaxed, which helped me a lot to give the right answers. I have been to most of the local opticians , some of them have no patience and I finished up with bad glasses. I will return to you after I have finished my eye treatment at the Hospital, then I would like some new glasses please.

—Rodney S.
St Leonards store, 16/12/2023

Very in depth eye examination, I felt that I was in very capable hands. I had been recommended to use Barracloughs by my eye specialist and she was going to liaise with him regarding my eye tests. Very professional set much better than your standard high street chain opticians.

—Vivienne B.
Bexhill store, 14/12/2023

Every member of staff I met on my recent visit was welcoming, reassuring and professional and dealt with my requirements in an efficient and speedy manner.

—Jill S.
Bexhill store, 13/12/2023

Very satisfied with the way Jamie examined my eyes and explained everything.

—Margaret V.
Polegate store, 13/12/2023

Nothing you have a great team nothing is too much trouble you staff are friendly and helpful Sofia has chosen some lovely frames a better selection than i have seen anywhere else. Mr Patel is very professional and always willing to explain things. The lady on reception i cant rember her name is welcoming and helpful.

—Rosemary B.
Polegate store, 13/12/2023

Excellent service from reception to Optician. Highly recommend this branch of Barracloughs.

—Glynis S.
Battle store, 13/12/2023

The whole team are extremely professional. The initial eye check is very thorough, not hurried in anyway. All questions or concerns are answered. Fantastic assistance in regards to chosing the frames, also advise as to which lenses are best suited to give me the maximum comfort and adaptions to suit my needs. Lovely selection of frames at reasonable prices! The clinic itself is situated in an easy to park area, and has a very high standard of cleanliness. I would highly recommend. Many thanks to James, Glyween (forgive me if i spelt it incorrectly) and Claire.

—Hayat M.
Polegate store, 13/12/2023

All the staff are welcoming and helpful. I will wait until all problems are resolved before giving a final comment but over the passed few years I have always had very good service. Thank you.

—Anne S.
Battle store, 12/12/2023

Every one was polite, friendly and very professional. The optician, Mr Miller was thorough and clearly explained what processes he has going through and the results. Can't wait to have new specs fitted by Sophia.

—Barry U.
Polegate store, 12/12/2023

I am always extremely well looked after by all members of staff whenever, and for whatever reason, I come to your Bexhill branch. Everyone is helpful, patient and friendly however busy they might be.

—Ann B.
Bexhill store, 11/12/2023

Booked an appointment as was not happy with my experience at another opticians.. Was extremely happy with all the staff at the Seaford branch, who were happy to explain everything to me about my prescription and guided me through my options for my new glasses. Thank you.

—Lesley L.
Seaford store, 11/12/2023

My Optical Examiner was able to make a speedy and accurate assessment of my last eye test examination and the resultant prescription. She also listened to allow me to explain all of my current medical issues and assessed as to how they might affect this latest examination.

—Ian G.
Uckfield store, 11/12/2023

Always receive excellent service from the staff members, and especially Mel who makes the visit a pleasurable experience.

—Maureen T.
Bexhill store, 11/12/2023

Excellent service with time, care and attention given by all the staff. The eye examination by James was very professional and thorough and he had lots of time for my questions. And Sophia was absolutely excellent in her advice about new glasses and the choices available.

—David J.
Polegate store, 11/12/2023

Had problem with eye Was given an appointment first thing next day Received a very thorough examination from Steven who was very friendly and reassuring Even though he didn't think there was anything to worry about he referred me to eye hospital just to be sure. Was seen the next day at Bexhill eye dept who confirmed all was ok. Was very impressed with Barrocloughs professional service

—Lilian B.
Bexhill store, 11/12/2023

There really is nothing that you could be doing better.The level of professionalism, friendliness and overall kindness really was exceptional. This applies to all staff at work on Tuesday 6th December 23 Plus Rita who made my original appointment.. Truly wonderful staff in a clean fresh bright environment -I’ve already recommended you to a frien!

—Linda D.
Seaford store, 07/12/2023

James Miller checked my eyes following a cataract operation on the right one and all was well. I hope to have a similar operation on the left one in the new year.

—Susan A.
Bexhill store, 07/12/2023

All members of staff were friendly and efficient. I can see no way you could have improved the excellent service

—Pat S.
Seaford store, 07/12/2023

This is an excellent business. Nothing is too much trouble and everyone knows what they are talking about.

—Marion C.
Polegate store, 05/12/2023

Extremely professional optician, who explained in detail procedures and current result of various tests undertaken.

—Jonathan G.
Bexhill store, 05/12/2023

The courtesy I received was first class. Everything was very thorough and professional. Take a bow.

—Phillip F.
Eastbourne store, 05/12/2023

You cannot improve on perfection

—Evelyn C.
Battle store, 04/12/2023

Best opticians in the area & with great staff.

—Margaret J.
Polegate store, 27/11/2023

I didn’t get the opticians name, but he provided an excellent service. Discussing my issues with my current lenses and looking into possible alternatives.

—Robert F.
Polegate store, 27/11/2023

Had an excellent eye test very thorough James was brilliant unlike the big companies where you are basically a number the personal touch at Barracloughs makes such a difference All the staff are really good i would highly recommend keep up the good work

—Pamela B.
Polegate store, 27/11/2023

The optician who treated me was excellent. The receptionist was friendly. I would definitely recommend Barracloughs

—Helen Rosina B.
Bexhill store, 27/11/2023

Always greeted with a welcoming smile. It would have been useful to know beforehand that scanning machine was broken so that I had the option of re-scheduling my appointment when scanner was fixed.

—Sharon G.
Uckfield store, 25/11/2023

The examination I went for was a cataract post op. The optician was very thorough and spent a lot of time explaining everything particularly as I had, had post operative problems with the eye that I had done earlier in the year.

—Tracey A.
St Leonards store, 24/11/2023

Professional service from start to finish. Maharshi explained procedures as he carried out an eye test for me and clearly put forward recommendations. All staff were a credit to your business

—Linda S.
Polegate store, 22/11/2023

No improvements required. Customer service levels very high with the staff members I dealt with

—Moira B.
Battle store, 22/11/2023

I gave this rating because were very welcoming and the Opticions Anntonette was wonderful, explaining everything she was doing as she went along, I do not like my eyes being touched so was a bit nervous, she was very kind and patient

—Susan G.
Eastbourne store, 22/11/2023

Our Visit was to Polegate branch not Battle. Reception Staff very helpful and pleasant. Mr James Miller very thorough, informative and explained each procedure carefully.

—Hilary C.
Battle store, 21/11/2023

Lovely staff, excellent, personal service. I appreciate the time, care and attention that's given when I have my regular eye check ups!

—Stephan D.
St Leonards store, 20/11/2023

The service was very professional and thorough. There was plenty of time for me to ask questions. Thank you very much. It's good to be able to feel so confident about the conditi9n of my eyes.

—Judith B.
Battle store, 17/11/2023

Trevor Amey was brilliant and really made sure that I knew what was going on and how best to help me.

—Anntoinette A.
Bexhill store, 17/11/2023

I have been going to Barracloughs for many years and seen by the same optician. I have complete confidence in the service I receive and the whole team are friendly and professional. I cannot think of any improvements needed. Thanks again for your help.

—Gail T.
Battle store, 15/11/2023

This was the first time I had had my eyes tested at Barraclough’s, having only moved to the area six months ago. All members of staff were very friendly, knowledgeable and put me at my ease straight away. I would definitely recommend them to friends and family.

—Cindy G.
Eastbourne store, 14/11/2023

Both members of staff were Excellent, Receptionist & the lady who did my glasses, cant remember her name and the man who did my eye test excellent service

—Sally B.
Polegate store, 13/11/2023

I found James extremely professional with great knowledge and made the eye test a pleasurable experience.

—Ellis R.
Polegate store, 10/11/2023

The whole experience was good, Both the opthalmic and the dispensing optician were excellent....thorough, professional, knowledgeable, informative and helpful. The only problem I encountered related to the machine that was to test my eyes for changes due to macula disease . It was, for some reason, unavailable so I will have to return to have the test done.

—Jane O.
Eastbourne store, 08/11/2023

The staff are always so helpful and friendly. Helping to make decisions and giving advice. Wouldn’t go anywhere else. Thank you.

—Abigail G.
Battle store, 08/11/2023

Cally was very informative and helpful when I was investigating getting some glasses following my annual check up.

—Anne C.
Bexhill store, 08/11/2023

Hi very happy with my recent visit for eye test and choosing glasses . The lady who did the test was very professional and friendly . I’d be more than happy to book with her again The lady who measured my new glasses and took measurements was the same . Thank you

—Jacqueline H.
Bexhill store, 04/11/2023

Gill (Jill?) was extremely helpful with the aftercare & advice I required. As per my last visit, David was able to clearly answer my queries, without going over the top. I like the friendly atmosphere whenever I visit. The people on the desk are always really welcoming & helpful. Thank you.

—Christine G.
Battle store, 03/11/2023

All the staff were amazing, Stephen was very professional and having gone in worried about my eyes, explained everything in detail and put me at ease. Kelly’s customer service was outstanding, giving opinions on style of glasses for me and explained the whole process for me. Could not have asked for better service. Thank you

—Carly N.
St Leonards store, 03/11/2023

Everyone was very pleasant and easy to talk to. The examination was efficient and on time. I don't think anything could have been done better.

—Isla S.
Seaford store, 03/11/2023

Nothing needed to improve. All staff were pleasant, efficient and on time. What more can anyone need

—Brenda P.
Battle store, 03/11/2023

I was generally impressed with the attention I was given. Trevor was very thorough in assessing my needs and Rita was extremely helpful in helping me choose my new glasses..

—Roger F.
Eastbourne store, 30/10/2023

We recently visited the battle branch and thought the staff were all so lovely!! The optician was wonderful and chatty with him and patient explaining everything as he went along. A special mention to a lady named Natalie Bowyer Harris who served us, she was also amazing with my 6 year old picking out his glasses, really patient with him and listened to exactly what he wanted and made him feel really comfortable and cool with his choices! He said after I really liked it in there and cannot wait to get my new glasses! Thankyou Natalie for making him feel this way i know it will make a huge difference with his confidence when wearing his new glasses! X

—Tommy B.
Battle store, 30/10/2023

Khodi saw a gentleman who was very helpful and thorough with check and done very well talking and explains to my some he was going to do.

—Khodi M.
Bexhill store, 30/10/2023

It is always a pleasure coming to Barracloughs Polegate. Good Optometrist & friendly, caring staff, Ty.

—Nicola W.
Polegate store, 26/10/2023

The man that carried out my examination was extremely polite, friendly and thorough he explained everything he was doing in an interesting way and I felt very assured.

—Karen M.
Bexhill store, 26/10/2023

A very comprehensive eye examination. Plenty of discussion about my eyes and the possible treatment in the future. I felt fully involved throughout. Thank you.

—Rosemary T.
Uckfield store, 26/10/2023

Very warm welcome, staff were very helpful and knowledgeable. Would recommend to family and friends

—Linda H.
St Leonards store, 26/10/2023

Mr Patel was, as ever, very good indeed and always explained what he was doing and why. I dealt with both the girls on duty and both were so very helpful and patient. I cannot think of a single thing that needs attention. An excellent visit.

—David S.
Polegate store, 26/10/2023

It was a real pleasure to visit your Seaford Branch and meet Mr John Clayton and Mr James Miller again, both of them so good at their profession. They never fail to impress me with their knowledge and the way they imparted it, I actually look forward to visiting them again. I left the Branch totally satisfied with the result of my visit.

—Percy R.
Seaford store, 25/10/2023

Thank you to everyone at Barroclough Opticians in Battle. Amazing service from the opticians, technical staff and receptionists. Will definitely recommend to others.

—Melinda B.
Battle store, 25/10/2023

All the team were so friendly. I felt like I could have had a coffee and chatted all day. Really impressive service. Also the selection of glasses were brilliant. Really impressed with the range.

—Taryn H.
Polegate store, 25/10/2023

The opportunity to discuss what to do with the various options with my glasses was very helpful in reaching the right decision.

—Grover S.
Bexhill store, 23/10/2023

James Miller was, as usual, very thorough and efficient. He answered my questions fully and explained the results of the tests and photographs.

—Pamela M.
Polegate store, 23/10/2023

I was very happy with my visit, from the moment I entered as was welcomed with a nice smile and friendly greeting. Thorough examination and everything explained in detail. Didn’t feel my time was at all rushed. Very satisfied

—Nita H.
Battle store, 23/10/2023

I was very happy with the way my assessment was conducted and with the outcome. I can not think how it could have been any better.

—Clive J.
Eastbourne store, 20/10/2023

All staff in Battle store are professional, friendly and made the whole process very easy and enjoyable. Nathalie has great knowledge and information about products and how adjustments apply to my optical requirements. Communication by text and email is timely and useful for appointments information. Definitely will return as a customer and recommend to others too.

—Andrew S.
Battle store, 20/10/2023

Prompt service. The test was explained to me and the lady who helped me choose the frames was efficient

—Susan B.
Eastbourne store, 20/10/2023

A first class service from Trevor and Sam, I don't think it could be improved and I so wish other shops or stores had the same attitude

—Alan C.
Eastbourne store, 20/10/2023

Because you are treated as a individual and not number or money making machine. You are always treated witb respect and everyone takes time to look after you. The personnal service is amazing, not like the chain stores.

—Nicola S.
Eastbourne store, 17/10/2023

All of the staff were excellent - really friendly and helpful. I was especially pleased with my appointment with the optician - a really kind and helpful man who gave me plenty of time and explained things brilliantly. Very pleased...10 out of 10

—Alison E.
Polegate store, 16/10/2023

A lovely stress free visit again, my sons eye test was taken with lots of patience, thank you for making us both feel at ease, my son really relaxed in your hands.

—Albert H.
Eastbourne store, 16/10/2023

Nothing to improve the optician as always has an excellent manner in improving my eyesight. Kelly is as she has always been an excellent member off staff with helping me with frames, and explaining the procedures

—Barry C.
St Leonards store, 16/10/2023

I had a very positive appointment with Mrs Bottrill. She was very professional and thorough but also very friendly and answered all my questions.

—Mary G.
Eastbourne store, 16/10/2023

Very thorough examination by Mrs Lucia Baxter with good explanations and advice.

—Brendan D.
Uckfield store, 13/10/2023

The optician was very helpful and impressive had a good experience came away feeling very looked after

—Gordon R.
Bexhill store, 13/10/2023

The gentleman who examined my eyes was very thorough and reassuring. A member of staff , Kate , was also very thorough when arranging new spectacles and was very kind in arranging for my son to collect me as I had forgotten to bring my mobile with me..

—Diana G.
Bexhill store, 13/10/2023

Very helpful staff in store and VERY patient optician!!!

—Jeanette G.
Polegate store, 11/10/2023

I was lucky to get a cancellation appointment when l called about an eye problem. David Bottrill could not have been more thorough, knowledgeable and professional. I had total confidence in the service provided and left with complete peace of mind and the information I needed. All the staff are empathetic and helpful and really gave good advice when choosing new glasses frames. Such a great experience and they really understand their customers and deliver on service.

—Tessa W.
Battle store, 10/10/2023

All the staff were friendly knowledgeable and positively enthusiastic. As always I should add. Thank you for your excellent local service, it is much appreciated.

—Kim U.
Battle store, 10/10/2023

Simran was very good with the Eye Test and very efficient throughout the appointment.

—Wendy Maureen A.
Bexhill store, 10/10/2023

My sight test was probably the best one I’ve had for years. I felt listened to and all my questions were comprehensively addressed. The lady was efficient and kind. The fact that the results were better than expected was a bonus. Many thanks.

—Cathy L.
Eastbourne store, 10/10/2023

I found the whole experience at Barracloughs very easy and pleasant. Every member of staff were professional with a relaxed disposition making me feel very comfortable and confident.

—Janet G.
Battle store, 06/10/2023

James was excellent and very professional and the whole service I received was exceptional.

—Lindsay L.
Bexhill store, 06/10/2023

All members of staff were friendly, helpful and professional. I was particularly impressed with Trevor the optician he explained everything and was extremely thorough.

—Claire D.
Eastbourne store, 06/10/2023

Everyone is always very friendly and very helpful which is why we continue to use Barracloughs. oh and very patient too.....

—Sandra F.
Battle store, 05/10/2023

All the team are very professional and make you feel at ease straight away, which helps when discussing any sight problems you may be experiencing.Nothing more needed!!

—June P.
Polegate store, 03/10/2023

Your reception staff are just lovely, and Abdul did a really thorough and clearly explained series of tests on my eyes - I was very happy with his calm and measured explanations - I did not feel rushed, but had time to give my responses. Thank you, all - I'll be booking in to buy some new specs (and choose frames) soon. Fiona T

—Fiona T.
Bexhill store, 02/10/2023

Mrs Lucia Baxter always very good and helpful. All the staff very friendly and helpful

—Penelope S.
Uckfield store, 02/10/2023

Very good. James was excellent he diagnosed cataracts and clearly explained my options for treatment and answered all my questions. He was friendly, professional and very reassuring.

—Marion N.
Polegate store, 02/10/2023

Following an excellent and thorough eye examination with Maharshi both Olive and Sophia were extremely helpful in identifying some Maui Jim sunglasses frames for driving. A great experience all round.

—Amanda B.
Polegate store, 02/10/2023

The young lady who helped me with my prescription was excellent and her colleague the optometrist was equally very thorough and impressive. I will definitely be using this branch of Barracloughs in future.

—Marysia K.
St Leonards store, 02/10/2023

The gentleman who did my test was very professional and thorough, and had an easy manner. He explained what he was doing as we went through the process and put me at ease.

—Peter M.
Bexhill store, 02/10/2023

Staff were helpful and polite. I didn't have to wait long to be seen and the examination itself was fantastic! Really great explanations given along the way and informative discussion about options.

—Ritza M.
Bexhill store, 02/10/2023

I found Dr Javadnia to be extremely professional, helpful and approachable. Other members of staff were also professional and friendly. A positive experience all round.

—Barbara G.
Eastbourne store, 02/10/2023

I attended for a cataract operation check up on Saturday 30/09/23. Very efficient. Referral to be made for right eye cataract operation. Now arranged for Saturday 07/10/23. Very pleased with swift result.

—Vivian E.
Uckfield store, 02/10/2023

Trevor and Sam did a fantastic job. Warm friendly and welcoming.

—Kirsty G.
Eastbourne store, 02/10/2023

Courteous Val on Reception, very kind Optician - Mrs Baxter - and helpful John with prescription and choosing glasses. Altogether, excellent.

—Mary S.
Seaford store, 02/10/2023

He was really good with a calming manner. Talked all the way with full information. First visit to see Trevor Amey .

—Angela W.
Eastbourne store, 30/09/2023

The whole experience at Barracloughs is totally professional . First class staff .

—Dennis N.
Uckfield store, 27/09/2023

I was very happy with my eye examination Mr Bottrill explained everything he was doing, and natalie helped me choose the right glasses Thank you

—Christine B.
Battle store, 27/09/2023

Everything was perfect during my visit at your place. Thank you so much, I am very happy with your service provided for my son eyes' check up!

—Diarius C.
Eastbourne store, 25/09/2023

Both the receptionist and Mr Patel were professional, friendly and most efficient. I was pleased and impressed by Mr Patel's interest in my condition. There is an 'air' of quiet confidence and competence within the shop which is reassuring. Full marks!

—James T.
Polegate store, 25/09/2023

I was made to feel very comfortable during my eye test. Everything was being explained to me. Very polite and friendly.

—Julie T.
Bexhill store, 25/09/2023

The team at the Uckfield branch is so friendly, helpful, knowledgeable and polite. Always an excellent experience. Thank you everyone.

—Susan S.
Uckfield store, 25/09/2023

I can't remember the name of the optician I saw but he was excellent in every way .... friendly, informative and thorough. Also the young lady who helped me choose frames etc was very helpful, attentive and patient, in fact all the staff have very good customer skills which help make the whole experience a pleasant one. Sorry I can't remember individual names!

—Lorraine J.
Battle store, 22/09/2023

Having had interactions with most of the staff, I would highly recommend the Battle staff. The customer service was first class and I prefer to have continuity. The people get to know one and ones case history, ergo, a more efficient treatment ensues. Thank you to all at Battle store.

—Jacqueline L.
Battle store, 21/09/2023

James Miller was excellent very thorough, friendly and helpful. I would highly recommend him.

—Susan B.
Polegate store, 21/09/2023

First-rate service using the latest technology to make sure nothing untoward is happening to my vision. Unfortunatly it was caught straight away and hopefully will be sorted by the medical community. This shows how important regular checkups are and checking previous results that show glaring anomalies. Apart from that soon sorted a replacement glasses that will help me ahem see better hopefully for another year. I have noticed there is zero stress and every member of staff is so kind and polite and just wants to help. That alone makes a huge difference in this age. Thank you all!

—James K.
Bexhill store, 20/09/2023

Its always nice to visit Barracloughs, everyone's always nice and helpful

—Nina S.
Eastbourne store, 18/09/2023

The receptionist was efficient, Abdul Shonuga was excellent and Kate Motylinski (I think that was her name) was accommodating.

—Denis D.
Bexhill store, 18/09/2023

Abdul explained things very well when he did my sight test and scan. Val dispensed my new frames and she was very friendly and helpful.In fact all the staff in the Bexhill Opticians are always very friendly and helpful. I would thoroughly recommend them.

—Caroline G.
Bexhill store, 15/09/2023

I had excelled sarvice from Abdul and the llady who measured me for new glasses.Very happy and will recommend you to my friends.

—Janet M.
Bexhill store, 14/09/2023

All staff were helpful and friendly. Abdul, the optician took his time to give clear and helpful explanations which was much appreciated.

—Marilyn W.
Bexhill store, 14/09/2023

Both Steve & Kellie were lovely. Steve told me off for not visiting sooner 😄 but conducted a very thorough check up. Kellie was very helpful with choosing my new specs & we had a great chat. Would definitely recommend barraclough to everybody.

—Pauline T.
St Leonards store, 14/09/2023

All staff were really helpful. Showed interest in me and I felt under no pressure of time or expectation. Follow up appointments were arranged the same day. Everything was very professional and efficient. Thank you

—John S.
Battle store, 14/09/2023

The service and advice at your branch was extremely good.The scan was explained very well by David and I was very happy with everything done. Brenda W.

—Brenda W.
Battle store, 14/09/2023

All staff were very professional with my Daughter Ava's visit on 9th September at the St.Leonard's-on-sea branch.any thanks 😊 👍 😀 🙄xx

—Ava W.
St Leonards store, 13/09/2023

All staff members were and always are welcoming frendly and professional explaining things and making the visit a pleasant experiance

—Andrew R.
Battle store, 13/09/2023

Very impressed with optician that carried out eye test. Took a lot of time to investigate problems and was very informative and re assuring.

—Helen U.
Bexhill store, 13/09/2023

Lovely helpful staff. Abdulfatai was lovely, he took time to go over the scans and explain everything.

—Carole K.
Bexhill store, 13/09/2023

Friendly staff …a very knowledgeable optician..who explains everything in easy to understand terms… a pleasure to go !!!

—Beverley W.
Polegate store, 13/09/2023

All the sraff were exceptional friendly. The optition took time to explain what was happening to my eye sight. He hopes ge has solved my problem but told ne that if the new glasses don't help I must go back. He made he feel that nothing was too much trouble.

—Patricia S.
Polegate store, 12/09/2023

There was nothing on which the team could improve. My eye examination was thorough and each stage was comprehensively explained. When selecting frames I was grateful for not being over-sold anything out of my budget. The selection of frames available was good and the whole process straightforward and pleasant.

—Alastair D.
Seaford store, 11/09/2023

I was treated with courtesy throughout and felt that my needs as an individual were acknowledged and taken into account. My eye test was carried out professionally and thoroughly and everything was explained clearly to me. Thank you James! John was equally helpful and knowledgeable, making the process of choosing my new pair of glasses a very pleasant experience.

—Glenda S.
Seaford store, 11/09/2023

I am always very satisfied with your service. On this particular appointment on 5th September at 10.20 I was delighted to be seen by your locus. He was absolutely charming, polite and efficient. He talked me through each step without patronising me. It was a pleasure to see some young blood in the practice.

—Jeanette B.
Bexhill store, 06/09/2023

Don't expect me to remember names, but you were all great, very professional, explained things well, very helpful and made the whole experience stress free.

— Claire M.
Uckfield store, 06/09/2023

Abdul. Very helpful, patient and friendly. We were actually seen in advance of our appointment. All very good and professional. Many thanks

—Isabella M.
Bexhill store, 06/09/2023

I thought my eye test was very thorough....and the lady doctor was very patient with the system, that was messing her around. I found out things that no other person had informed me of....wil definitely be going back next year...and hopfully see the same lady doctor who did my eyes.

—Carol W.
Eastbourne store, 06/09/2023

Always a pleasure to see Mr Patel and he's so thorough and reassuring 😍

—Cherry S.
Polegate store, 06/09/2023

Although I had difficulties with a prescription at the Eastbourne Store, My recent experience at the Bexhill Store was so much better. The eye test was carried out by Ritz in a professional and friendly way together with a follow-up discussion regarding my choice of frame etcetera. I now look forward to collecting my replacement spectacles in a week or two.

—Neil H.
Bexhill store, 03/09/2023

It would be difficult to single out one member of staff as they work very closely as a team. From my walking into the branch I was met by two smiling faces both of whom could not have been more helpful. I was them greeted by the ophthalmologist who tested my eyes and helped me with my dry eye condition. I have never had such a through eye test examination experience I was made to feel listened to relaxed and confident. I go back to my dry eye condition after my eye examination I was recommended some new eye drops for daily and overnight use, the difference is amazing my eyes are no longer feeling as though I constantly have grit in them, and my vision is much clearer amazing! Can’t wait to collect my glasses. Excellent service great teamwork.

—Alice W.
Uckfield store, 02/09/2023

Lucia was very professional, very thorough and patient and was happy to complete the form for my Medical vision assessment for the DVLA.

—Derek M.
Seaford store, 02/09/2023

Eye examination with Stephen Fowles at Bexhill, appeared to be very thorough. All staff were very friendly and nicely presented in their uniforms. (Sam and Julie on Reception and Dispensers Mel and Kate). My specs were adjusted as necessary. Environment was clean and welcoming, personal service appreciated.

—Sandra M.
Bexhill store, 02/09/2023

Best optician's ever polite staff and optician explains everything to you

—Donna W.
St Leonards store, 02/09/2023

When I first came to Barraclough's earlier this summer. Your optometrist (Paul Mitchel?) wasted no time in recommending that I have a cataract operation and referred me to Spa Medica. The operation was carried out without any delay and very successfully. At my next visit, I was advised that my long distance eyesight was so good that I would not benefit from any new distance glasses- I am grateful for the optometrist's honesty. I will though need new reading glasses and I look forward to receiving them in a couple of weeks time. Barraclough could have made more money out of me, but your honest advice does you all credit.

—Nicholas H.
Seaford store, 01/09/2023

It is always a pleasure to visit Barracloughs. All the staff are so friendly, caring and helpful. I much appreciate such thoughtful attention.

—Patsy E.
Seaford store, 01/09/2023

Excellent, all staff were professional and friendly. Examination was thorough and explained clearly. I would recommend.

—Christine R.
Battle store, 01/09/2023

Felt like you all had time for me, I was also educated nicely!

—Natasha G.
Polegate store, 31/08/2023

Natalie greeted me when I arrived, with a lovely smile and welcome. Shortly followed by David who then gave my eyes a thorough examination. He was very reassuring and I left feeling very much happier than when I arrived. I cannot fault the service at all, thank you.

—Eric S.
Battle store, 25/08/2023

James Miller was a very pleasant young man, very professional, helpful and informative.

—Susan M.
Bexhill store, 25/08/2023

Lucia explained what tests she was carrying out, and what the results mean. She listened to my comments and made me feel part of the experience. The tests showed that I do not need to have new lenses this time. I hope Lucia will be able to continue to examine my eyes and discuss the situation, in the future. Thank you.

—Brenda B.
Seaford store, 25/08/2023

The premises provide a light and friendly atmosphere and the staff were very welcoming and competent.

—Christopher F.
Bexhill store, 25/08/2023

Thank you spending time with me and your valuable advise and support. You listened to my concerns and offered very useful tips for improving the situation ,

—Sarah H.
Seaford store, 15/08/2023

This was my second visit to Barracloughs with David Bottrill, he is consistantly professional giving clear detail about each check/test and informing me of how my vision has changed and predicted changes with age. David answered all of my questions again with clarity giving sound advice without pushing for sales. I would not hesitate to recommend David to anyone, if you are looking for top professional service, you won't need glasses to find out here! I will definitely use again.

—Dave C.
Battle store, 14/08/2023

I had my 2 year eye check last week with Mr Puri and he was just lovely. Mind you, everyone at the Battle branch is lovely! I’m going back in a week or two to choose some new specs and I know that I will be given lots of help in picking something that will look good on me. Can’t wait!

—Sonja B.
Battle store, 13/08/2023

Seen by Mr Miller and was impressed by non-fussy, courteous and speedy attention also grateful how each phase of eye examination was explained. Very satisfied with service.

—William J.
Seaford store, 13/08/2023

They are all super Avril on reception was great helping me choose frames with the other lady The optician is always superb and calm excellent eye test All very professional lovely enviroment Well done Battle Branch

—Leah S.
Battle store, 12/08/2023

Hello, everyone was very helpfull. The optician herself was very good,and explained everything to me..

—Averil H.
Eastbourne store, 11/08/2023

Mr .Puri is always patient and professional. I always feel l am in good hands .

—David P.
Battle store, 10/08/2023

We were made to feel very welcome by Sophia and Claire who provide a professional and friendly vibe in the Polegate branch. Mr Patel is professional and takes his time to explain everything and Sophia was especially helpful and patient with myself and partner whilst we chose our glasses. Thank you.

—Leigh A.
Polegate store, 10/08/2023

I found the staff to be very friendly and supportive. They couldnt do enough for us. I Highly recommended them.

—Nicky H.
Polegate store, 09/08/2023

All the staff were very friendly and helpful. As usual it was a very pleasant experience.

—Paul G.
Polegate store, 09/08/2023

We both found the staff to be really friendly, helpful and couldn't do enough for us. I would recommend them any time. .

—Jamie H.
Polegate store, 09/08/2023

As always, friendly, efficient and thorough with good feedbaack. Thank yoou.

—Patricia M.
St Leonards store, 09/08/2023

The receptionist was very helpful as I had mistakenly got the time of my appointment wrong. I was 20 minutes early. The Optician Dr A Javadnia although gave me bad news was very professional and explained every step clearly and made sure I understood what she was saying.

—Kate B.
Eastbourne store, 05/08/2023

The optician James Miller was excellent .. professional, knowledgeable and took the time to explain to me about my cataract … please thank him

—Ellen S.
Polegate store, 05/08/2023

An excellent service and support from all three members of staff. It is worth travelling to Seaford from Balcombe knowingly I will receive the best care and advice. Yours Sincerely Heather Curry

—Heather C.
Seaford store, 04/08/2023

Brilliant could not be improved,Antoinette is so understanding and kind,Victoria also and delightful man who explaned cost of new specs zi will be getting soon.I would not go anywhere else Thankyou you,the whole team

—Angela C.
Eastbourne store, 04/08/2023

The staff are always so friendly and don't rush you. I've had a lot of issues with my glasses etc so I've been back a lot and they never make me feel as though I'm a burden.

—Tracey J.
Uckfield store, 04/08/2023

This was my first visit to the Polegate practice (having been a client at Bexhill for some decades). Everyone from the receptionist to Maharshi Patel were excellent. I can't think of anything that you could do better.

—Chris D.
Polegate store, 02/08/2023

After many years of dealing with you I am still well satisfied with the service and advice I receive

—Stephen B.
Seaford store, 01/08/2023

I was made to feel very welcome on my arrival. The optometrists was so helpful and informative. The ladys that helped me choose new frames were also very helpful and didnt mind me taking forever to choose new frames.

—Rebecca W.
Bexhill store, 31/07/2023

Antoinette Bottrill continues to deliver an exceptional level of service. She is a superstar!

—Graham W.
Eastbourne store, 31/07/2023

James Miller, as always, was helpful and understanding. He answered all my questions regarding my recent cataract operation. Your colleague who helped me to choose new glasses and sunglasses was extremely friendly and helpful. It is such a friendly atmosphere at Polegate and I always feel very relaxed.

—Mavis A.
Polegate store, 29/07/2023

Trevor was excellent. He was thorough and took time to explain what he was doing and his findings. Gwyllym was great helping to choose the right frame. It was good to have the different types of varifocal lenses explained that would be beneficial to me.

—Veronica T.
Eastbourne store, 29/07/2023

Very professional, thorough and friendly appointment. Consistently high standards. Thank you

—Julie C.
Battle store, 29/07/2023

Thorough, professional consultation by Mrs Baxter

—Nicola V.
Seaford store, 28/07/2023

All the staff were extremely friendly and very professional.Time was taken to choose my frames and an honest opinion on the look was given which was very helpful indeed. Could not fault my visit .

—Elizabeth W.
St Leonards store, 26/07/2023

I can't think of anything to improve your service. I am always met with politeness,helpfulness and friendliness from all the staff.The main dealings of course are with the opticians. My concerns and questions are answered fully and I am dealt with professionally and efficiently.And I leave very satisfied. I have been with Barracloughs for a number of years now and that pleases me.

—Michael K.
Eastbourne store, 26/07/2023

Friendly and professional staff. Speedy to act when a referral was necessary.

—Trevor L.
Bexhill store, 25/07/2023

All the members of staff were friendly efficient and helpful

—Lesley S.
Battle store, 25/07/2023

Daniel explained everything he was doing as he conducted the eye examination and explained everything about the images taken of my eyes with comparisons to older ones. Gwylym altered both sets of my glasses to fit properly making sure they were aligned perfectly. He was very thorough and professional. Plus he remembered me from years ago when he was full-time in the Battle shop.

—Sally S.
Battle store, 23/07/2023

Mr Puri took time to reasure me and I am very grateful for the care which I have received from him and all the staff at Barracloughs over many years.

—Alison B.
Battle store, 22/07/2023

Very thorough eye test carried out in a professional manner. Thank you.

—Brian M.
Bexhill store, 21/07/2023

All three staff members I saw were efficient, informative and welcoming (front of house, optician and follow up care).

—Inez M.
Polegate store, 21/07/2023

Both optician (Trevor) and dispencer performed entirely to my satisfaction.

—Brian B.
Eastbourne store, 21/07/2023

Grand as always😃

—Kevin L.
Uckfield store, 21/07/2023

The lady who tested,my eyes was very kind and The man who helped me choose my new glasses was also very helpful.Overall a lovely experience

—Margaret W.
Bexhill store, 21/07/2023

David & Gill are great members of your team - very professional and courteous with great knowledge. Excellence all round!

—Alan C.
Battle store, 21/07/2023

Fantastic service today looking forward to receiving my new readers Ian

—Ian D.
Bexhill store, 20/07/2023

I booked before schedule because my long distance sight deteriorated, specially in the dark. My actual prescription glasses are too wide in the arms and not firm enough to use for exercise or for all day. After the appointment, which sorted both issues, i will have a perfect pair of titanium for everyday wearing. Very happy with the service.

—Maria A.
Battle store, 20/07/2023

I was very impressed with the treatment I received both by the optician and lady who helped me choose my glasses. Everything was explained to me and my glasses will be ready for collection in a short period. My husband was also impressed with the service and has decided to make an appointment for himself when we return to collect my glasses.

—Sandra M.
Bexhill store, 20/07/2023

The lady that carried out the tests explained the purpose of each test. The new technology is brilliant. The fitting process was slick. A good team experience.

—John M.
Uckfield store, 20/07/2023

Really professional and friendly staff and a very thorough eye test with state of the art equipment. Highly recommended. Kevin.

—Kevin B.
Uckfield store, 20/07/2023

The whole experience was very good, with all of your staff being friendly and helpful. The optometrist explained everything very thoroughly. When selecting lenses and frames, I didn't feel pressurised in any way, which is a refreshing change from other opticians that I have been to in the past.

—Michael N.
Bexhill store, 19/07/2023

Everyone I met on my visit were so professional, friendly and helpful. It was evident that everyone enjoyed their job and felt real pride in being part of the Barraclough experience.

—Nicola A.
Bexhill store, 18/07/2023

Always a good service here. Very thorough testing and able to have the photo of the back of my eyes done. Very helpful, friendly staff. Been coming here for at least ten years.

—Jacky E.
Uckfield store, 18/07/2023

Very convenient appointment system. Polite, smiling, and professional receptionist. Very knowledgeable and friendly optician A great experience!

—Christophe R.
Seaford store, 18/07/2023

Mr Patel was so nice and explained everything so that I understood. Sophia was also extremely efficient, friendly and helpful.

—Christopher L.
Polegate store, 18/07/2023

Excellent eye test by Ritz who identified a problem in my eye that explains many problems I’ve had . Very pleasant and polite . Very pleased to see Rita back in the shop who is excellent at helping to choose frames that suit and ensure they fit A really positive experience.

—Jane F.
Bexhill store, 18/07/2023

My appointment for an eye check was 13.40 & I was seen absolutely on time. The whole process was explained to me & my questions answered clearly. I then saw a lady who replaced the nose pads on my glasses & looked up prices for new varifocal lenses & new frames. She explained the new Barracloughs Value Plan but without pushing me to become a member which was fantastic. I shall go back & join this as a result. The whole appointment was easy & satisfactory & all the staff were very pleasant too. I would recommend Barracloughs to anyone.

—Anthea D.
Battle store, 14/07/2023

The service I received was of the highest quality.

—Stephen W.
Bexhill store, 14/07/2023

Great service from all and especially Rita Palmer who solved a fitting problem that required more than one phone call to suppliers. She followed-up and contacted me as promised. THANK YOU!

—Julie J.
Battle store, 14/07/2023

Stephen was excellent and felt I was well advised. The ladies on reception are always welcoming and helpful.

—Gordon W.
Bexhill store, 14/07/2023

All members of staff were friendly and professional.

—Judith T.
Uckfield store, 14/07/2023

All the staff very polite and friendly. The optition was soo lovely too, very professional.

—Josephine M.
Eastbourne store, 12/07/2023

I would like to say thank you to James for his examination of my eyes which was full explained and Gwiliam for his excellent explanation of what glasses to purchase.

—David E.
Polegate store, 12/07/2023

Both the optician who spent an hour examining me and the young lady who helped me select the frames were very helpful and professional, thank you.

—Samuel G.
Eastbourne store, 12/07/2023

The optician who conducted my eye examination gave much clarity and reason for his observations and prognosis. This does help in planning ahead and taking a fresh look at personal responsibility.

—Stuart L.
Eastbourne store, 12/07/2023

All very well done, but Mrs Baxter was very helpful both in explaining the results and their meaning!

—Hugh M.
Uckfield store, 10/07/2023

I was very happy with all the members of staff. But I was very impressed with the dispenser. I do not know her name but she lives in Polegate and she travels between the stores.

—Jacqueline W.
Bexhill store, 10/07/2023

Dr Atefeh Javadnia gave my eyes a thorough examination - she is kind and well-organized. The receptionists were also welcoming and friendly.

—James A.
Eastbourne store, 08/07/2023

There’s nothing you can improve! All staff that day were very friendly & made feel at ease. By the way, I absolutely love your door handles!!

—Alexandra C.
Polegate store, 07/07/2023

All of your staff members are excellent, friendly, professional and welcoming.

—Sharon S.
Eastbourne store, 06/07/2023

Friendly staff with each examination explained. Easy selection of frames. Looking forward to receiving new glasses.

—Lewis C.
Bexhill store, 06/07/2023

The optician who undertook my eye test was especially reassuring, natural and immensely efficient. He made the whole experience natural and enjoyable. Everyone of the staff in the front office were similarly easy and efficient, even though the place was buzzing. I am delighted to have found Barracloughs.

—Paul R.
Battle store, 06/07/2023

Mrs Baxter conducted my examination and took great care and went into much detail. I left feeling confident and reassured about the standard of my sight.

—Joseph C.
Uckfield store, 05/07/2023

All good. Efficient,knowledgeable and friendly service from all the staff

—Stephanie B.
Seaford store, 05/07/2023

I've always felt very well looked after at Barracloughs...Thankyou

—Carol W.
Polegate store, 04/07/2023

The optometrist (I think that is what he is called) was great I felt very much at ease. Reception staff in fact all staff very good.

—Patricia P.
Polegate store, 04/07/2023

The reception staff were friendly and welcoming. I had not previously met the optician who conducted my eye test. She was friendly but efficient, made it clear what she intended to do which involved a referral. A few days letter I received confirmation that the referral had been made. 5 stars to everyone concerned. Thank You

—Bryan H.
Bexhill store, 04/07/2023

David was very friendly, professional and knowledgeable. I was very impressed and pleased with my experience at Barracloughs.

—Danielle S.
Battle store, 04/07/2023

I had a very pleasant time at my appointment this morning. The eye test was extremely thorough and then I was put into the hands of a lovely lady called Mel who took me through the technical details, helped me choose new frames and explained everything to me. She did not hurry me but at all but also knew I had to be home by a certain time. She was gentle and considerate and I felt well looked after.

—Angela Y.
Bexhill store, 03/07/2023

I do not feel you need to try and improve as I always rate you 10 out of 10 including all staff Thankyou.

—Peter D.
Battle store, 01/07/2023

The optician that my daughter saw was really patient, answering all of her and my questions. The lady that helped my daughter chose her glasses was also very patient and helpful despite my daughter trying on so many glasses before finally making a choice . Good service all around.

—Elizabeth L.
Polegate store, 30/06/2023

I was very happy with my visit, and the sight tests. My optician readily answered my questions, and I felt confident in her knowledge. My original appointment had to be cancelled and the receptionists did everything to give me another appointment as soon as one became available. I have always found the staff friendly and professional.

—Ingrid F.
Bexhill store, 27/06/2023

My wife and I have been using the services of Barraclough for years, not because they are local or convenient but because they are good opticians.

—Steven K.
Battle store, 27/06/2023

Your member of the team was very polite, friendly & helpful for my contact lens check up on 26/6/23 4.30 pm. She gave additional useful advice which I can follow up. I’m sorry but I I don’t remember the lady’s name Always pleased to recommend your practice.

—Jill L.
Bexhill store, 27/06/2023

I was very impressed with all the staff that attended me yesterday. They couldn’t have been more helpful First class

—Eileen S.
Bexhill store, 27/06/2023

The optician was pleasant ant focused. I did not have to wait. He had a pleasant manner.

—Jean C.
St Leonards store, 26/06/2023

I felt very at ease and comfortable with everyone dealt with me, extremely helpful. Kind professional pleasure to deal with. Thank you.

—Diane W.
Seaford store, 22/06/2023

All staff were friendly and efficient My eye inspection was done with skill care and with a great attitude Customers made to fèel no pressure

—Paul B.
Polegate store, 22/06/2023

The optician was, as always, very professional and explained everything well. It is good to see that the traditional service is still available.

—Robert H.
Battle store, 22/06/2023

The guy we see for my children is absolutely fantastic highly reccomend and very supportive and caring

—Ruby E.
Polegate store, 22/06/2023

Dr Ritz gave probably the most thorough eye exam i have had and explained everything clearly and well. I felt she was determined to get it all done and right rather than get on to the next appointment. The Front of House team are always wonderful at selecting and fitting spectacles. Never was so much money so painlessly spent! But i know the finished product will be right and no hassle so worth it.

—Sally W.
Uckfield store, 22/06/2023

First visit for eye test. Very thorough. Considerate,caring staff. Would definitely recommend.

—Adrian P.
St Leonards store, 22/06/2023

Always friendly and helpfuI. I feel like I've had a proper thorough job done.

—Marion R.
St Leonards store, 22/06/2023

Iv been using for over 25 years they are fantastic wouldnt go anywhere else.

—Sarah W.
St Leonards store, 22/06/2023

Everyone is so friendly. Antoinette who i have seen many times is a true professional she takes you through every stage of your eye test she is so kind and thoughtful. A huge thank you to her for getting me through what i can say has been one of the hardest years for my eye sight. I am so grateful to her.

—Cheryl T.
Eastbourne store, 21/06/2023

I was seen by optometrist Antoinette Bottril. She was knowledgeable, polite and friendly. Her advice helped me to care for my eyesight whilst my eye recovers from a minor haemorrhage. I would highly recommend this person and will ask in future to see them in future. Very appreciative customer.

—Margaret C.
Eastbourne store, 20/06/2023

All the staff were friendly and we had a laugh together. The glasses lady helped me to pick a pair of specs that fitted my face properly.

—Debbie M.
St Leonards store, 20/06/2023

Mr Patel is an extremely good optometrist and takes time to explain things to you. I always feel confident that my eye test is conducted thoroughly. All of the staff at Barraclough's in Polegate are very pleasant and efficient.

—Sara C.
Polegate store, 19/06/2023

Charlene was absolutely amazing, very professional, lovely and friendly. Helped me choose exactly what I wanted

—Katrina D.
Eastbourne store, 16/06/2023

i had my nhs eye test with a new member of staff. She had a very nice way with customers . sll tests done and explained. she took the time to discuss my opthalmology results. All staff as always very nce and eficient

—Veronica H.
Bexhill store, 16/06/2023

Ritz the optician impressed me with the thoroughness of her examination, her helpful explanations of the findings and her practical advice. The 'front office staff' were also friendly and helpful..

—Roger G.
Polegate store, 16/06/2023

I was thrilled and reassured by the wonderful staff. The greatest care was taken of my needs and I felt the staff really cared that I would have the best vision possible and the best style for me. Gwylym Francis and Ritz Cannell were marvellous. I will tell all my friends and recommend you.

—Stephanie L.
Polegate store, 16/06/2023

I thought the tests were clearly explained and very thorough. All the staff very friendly and helpful when choosing a new frame.

—Rosemary D.
Polegate store, 16/06/2023

I was impressed by your friendliness and efficiency when I called in to make the appointment. I wad emailed confirmation and received s text reminder. The appointment itself was on time and tge trsting very detailed. Well done!

—Robert G.
Eastbourne store, 16/06/2023

As usual, first class service in every way. Thank you. Looking forward to receiving my new “jazzy” glasses!

—Gillian J.
Battle store, 16/06/2023

I was very happy with my visit yesterday. All staff equally helpful and friendly. I particularly appreciated that there was no pushing or pressure to buy new glasses. Thank you

—Catherine C.
Bexhill store, 16/06/2023

Excellent care as always from Optician Miss Baxter explains everything clearly

—Kim M.
Seaford store, 14/06/2023

I think the lady was called Riki or similar. She was lovely. One thing though, I am not sure checked my eye pressures with the ‘puffer’ thing?? Not a worry but she said she was going to and then we didn’t. Never mind I can wait til next year!! Many thanks.

—Gillian S.
Seaford store, 13/06/2023

As always David and his tem offer a first class professional, yet friendly service. Someone should have recommended Lord Nelson to go there, then he'd have one less problem. A1 Cheers Ian

—Ian W.
Battle store, 13/06/2023

Optician was very kind and thorough and all the ladies at the desk were lovely but don’t know any names.

—Kathryn R.
Bexhill store, 13/06/2023

Jenny was super helpful (and patient) helping me choose my new frames. Thank you!

—Katherine C.
Uckfield store, 13/06/2023

Had eye test. Optometrist seemed thorough and professional. Also she was understanding and pleasant,and explained things clearly.

—Sigrid G.
Eastbourne store, 13/06/2023

Everybody was very friendly and professional. It was a pleasure to meet Mr Miller. It was lovely to chat to the receptionist whose name i did not ask (my bad) but my special thanks go to Gwylym Francis who was very helpful especially choosing frames. However the story about the chap from Battle? Many thanks to you all.

—Sarah R.
Polegate store, 09/06/2023

Thoroughly professional and detailed check up from Trevor Amey, backed up by a friendly, efficient and helpful sales service from Sam Claxton..

—Roger L.
Eastbourne store, 09/06/2023

The staff at the Battle branch made it as easy as possible for my mother, who uses a wheelchair, to access all the necessary seating and equipmant, and did so with very good humour and kindness. Thank you.

—Elizabeth B.
Battle store, 09/06/2023

Mr S Fowles is thorough and he takes time to examine you and since i have known him, he is still the excellent Optician on earth. He is FANTASTICO AND EXCELLENT

—Oriper M.
St Leonards store, 09/06/2023

Avril was incredibly welcoming and friendly on arrival. David was very thorough and helpfully explained different elements of the eye test, including giving useful advice to prevent further issues. He was very welcoming and made you feel at ease. Natalie was very helpful with adjusting and cleaning my glasses and was very friendly. All in all the whole team was incredibly friendly and welcoming and the shop was run very efficiently.

—Jenna R.
Battle store, 09/06/2023

All staff very friendly and professional. Took a lot of time to answer my questions and explain any queries in an understanding manner.

—Clive B.
Polegate store, 09/06/2023

A very positive experience at Barracloughs and in my opinion I believe they are the best opticians in the area. Staff extremely helpful and friendly, a good atmosphere.

—Constance B.
Battle store, 07/06/2023

The staff are friendly and supportive of my son who is autistic. He can struggle with situations that feel invasive and sensory processing disorder can lead to him being overwhelmed. It is challenging for him to have an eye test but the team make it a little easier for him. This is much appreciated as so often autism is not understood or sensitively supported.

—Jonah W.
Battle store, 06/06/2023

All the members of staff, Valerie, John and Lucia are always very welcoming and knowledgable. This always makes my appointment with Barracloughs a positive experience. Thank you.

—Margaret P.
Seaford store, 06/06/2023

Fantastic service from everyone .. I was made to feel valued relaxed and very comfortable. Fab fab fab .. keep it going everyone and thank you

—Andrew C.
Bexhill store, 06/06/2023

Excellent service throughout, can’t fault anything! Look forward to receiving my new spectacles soon 😄

—Wendy F.
Eastbourne store, 06/06/2023

Antoinette, was fabulous. She explained all the results clearly and completely understood the issues within my work . Look for to my new glasses and fingers crossed 🤞 I can manage varifocals . Thank you Antoinette 😊🙏

—Giovanna Y.
Eastbourne store, 06/06/2023

Every member of staff was very polite very professional. Wished I had discovered you years ago.

—Matthew H.
Bexhill store, 06/06/2023

My appointment with you was pleasant and reassuring. Antoinette was very thorough and explained all aspects of the eye inspection thoroughly with a lovely sense of humour which made me feel comfortable and secure. The receptionist (whose name escapes me, sorry) was also very pleasant and helpful, making the whole appointment easy and constructive. Thank you to all Kind regards Mark Suggestions for improvement. None. Couldn’t be better

—Mark C.
Eastbourne store, 06/06/2023

As always, a really positive experience. James is very efficient and explains very clearly about the health of my eyes Rita is super helpful when it comes to choosing frames and makes excellent suggestions about what styles and colours might suit me. Receptionist is polite and efficient, I cannot remember her name. This really is an excellent opticians and I would not consider going anywhere else.

—Susan S.
Seaford store, 06/06/2023

You are all so kind and take such time and trouble. Thank you

—Penelope Ann R.
Polegate store, 01/06/2023

I am so happy to have such kind and warm people you have in your practice thank you x

—Linda T.
Polegate store, 01/06/2023

I found Trevor to be very empathetic and took time to help me in my difficult decision making. Victoria and all the staff present on Thursday 25 May were very pleasant and helpful. a lovely team.

—Pauline C.
Eastbourne store, 01/06/2023

Very friendly and helpful staff and a very thorough eye test. The optician Mr Patel, was very courteous and explained every part of the examination giving lots of information on the tests and the results. It was excellent.

—Alan C.
Polegate store, 01/06/2023

Lucy Baxter and John Clayton really understand my complex prescription and take the time to talk everything through. John is great at finding an appropriate range of frame to suit my prescription and my personality.

—Gillian C.
Seaford store, 31/05/2023

The team at Uckfield have created a professional and friendly atmosphere, one which was truly appreciated.

—Maureen S.
Uckfield store, 31/05/2023

Avril is always very welcoming and pleased to see returning customers. Other staff are friendly and helpful. It was a pleasure to deal with Mr. Bottrill who took time and care to provide an excellent service to ensure that I was aware of the correct care and continuing usage of my lenses. It was a relaxing experience throughout my check up and it was reassuring to know that my eyes are in relatively good shape.

—Patricia H.
Battle store, 31/05/2023

Excellent, friendly customer service from the moment I arrived. Dr Atefeh Javadnia was very approachable and efficient and took the time to explain everything in detail during my appointment. I will not hesitate to return in the future. Many Thanks.

—Donna B.
Eastbourne store, 31/05/2023

Charlene was amazing … really patient and helpful. The whole experience was professional in a caring, helpful atmosphere.

—Theresa G.
Eastbourne store, 25/05/2023

I was greeted by a very kind gentleman who took details. The young lady at the phone desk smiled and made me feel at ease. Mr James Miller knew about the problem i had with my Doctors Surgery and was ready to sort my cataract problems. Tests were carried out sympatheticly and i felt comfortable thoughout my visit. Thank you.

—Anne H.
Seaford store, 23/05/2023

Really pleased to be offered a quick appointment Had a very thorough check up, was given good advice and was treated kindly. I also noticed in the practice an elderly man being treated with patience and consideration!

—Sandra G.
Bexhill store, 23/05/2023

Very impressed with my examination. Mr. Patel was very thorough and explained what he was saying so as I could understand. He asked me to send him my hospital sign off letter which I did. Hope he received it.

—Terence S.
Polegate store, 23/05/2023

This was my first visit having been with my previous optician for almost 60 years. I was (understandably I think) nervous. I need not have worried. I was welcomed, set at ease and dealt with with friendly professionalism. The eye examination was very thorough. My thanks to Mia on reception and to David Bottrill. I look forward to coming again in in twelve months time. Thank you for making the change so easy.

—Susan M.
Battle store, 20/05/2023

Very helpful, friendly and conscientious service from all the staff at Barracloughs.

—Andrew B.
Eastbourne store, 20/05/2023

I have always received excellent service here, from Dr Javadnia, Amanda, Nicky and yesterday from Rita, who was exceedingly helpful (and patient!) assisting me with frame choices. The staff here are always pleasant and friendly and able to help with any queries I may have inbetween appointments also. Very satisfied customer. Janet

—Janet A.
Uckfield store, 20/05/2023

Really nothing, the service was excellent. Antoinette was extremely helpful and explained things very clearly. Very pleased with my visit

—Jacqueline C.
Eastbourne store, 19/05/2023

When i visit the battle store i am welcomed by friendly and helpful staff. They are all very efficient and you get that personal one to one service.

—Kerry I.
Battle store, 19/05/2023

My eyes were examined by David Bottrill. I felt afterwards that I had undergone a thorough eye examination, and that everything had been explained to me carefully and well. I happily recommend Mr Bottrill and the friendly staff at Battle.

—Robert B.
Battle store, 19/05/2023

Sadly, I can't remember the lovely lady's name but she was so friendly and helpful. Very patient whilst Stephen tried on glasses offering helpful feedback. A real pleasure to be served by!

—Stephen W.
Battle store, 19/05/2023

Friendly staff and very good and patient with my son who is autistic

—Sharon F.
Polegate store, 16/05/2023

I cannot fault the service I received from the Optician and the dispenser . Both very professional and sincere. I didn’t feel pushed in any way thankyou

—Leia C.
Eastbourne store, 15/05/2023

Antoinette was both so professional & informative & delightful & made the whole consultation so enjoyable! Sam was very charming and I felt he was very genuine in his advice on actually choosing the glasses.

—Eve P.
Eastbourne store, 15/05/2023

As always all the staff were really friendly and welcoming. The optition was Stephen he gave clear instructions, explained things I was unsure about and overall made the experience comfortable. Kelly was amazing its never easy finding a pair of glasses frames that suit you, but some how Kelly has a magic talent and if you cant find anything in store she goes above and beyond to try and source them else where. Ive been to a few different optitions but since coming to Barracloughs in silverhill I wouldnt go anywhere else although its only a small optitions but they make up for it with their amazing customer service

—Alishia K.
St Leonards store, 15/05/2023

All round a great vist all staff were very professional keep doing what your doing

—Alan C.
Seaford store, 15/05/2023

Sorry forgotten name, lady that orders/fit's/ adjusts glasses. Lovely lady, a pleasure to chat with. The rest of you are very good too. Many thanks

—Redd S.
St Leonards store, 09/05/2023

The opportunity to take advantage of cancellation slots in the appoinments list was much appreciated. Thank you.

—Bernard M.
Battle store, 09/05/2023

I was seen quickly for an urgent eye appointment and given good advice over the phone. I can’t fault the service l received. All very reassuring thank you.

—Tessa W.
Battle store, 09/05/2023

I found the Optician and staff all professional, supportive and friendly. Thank you very much

—Angela F.
Eastbourne store, 04/05/2023

I have always found Barracloughs Opticians to be professional and efficient.

—Christine H.
Bexhill store, 04/05/2023

All the staff, without exception, were very friendly and helpful. I felt relaxed and reassured. Thank you, Barracloughs at Battle!

—Belinda S.
Battle store, 04/05/2023

All staff were friendly and helpful as they always are! The Person who helped my son choose his glasses was amazingly patient and understanding which made the whole experience so much easier for us! The optician was also extremely patient and professional which was great.

—Thomas T.
Battle store, 04/05/2023

You are always so welcoming and excel in what you all do to help patients/customers. I suppose some will say there is always room to improve but the only thing for me is 'please find me some suitable green frames!!' thank you for incredible efficient service. Appreciate it so much.

—Jane R.
Eastbourne store, 04/05/2023

The lady I saw was pleasantly efficient. Very pleased. Thank You

—Michael W.
Bexhill store, 04/05/2023

Always a great service from the whole team - Avril always so welcoming and efficient.

—Stephanie C.
Battle store, 04/05/2023

Please extend my thanks to Mr Amey who was friendly, professional & who took time to answer my very many questions about an eye condition which was worrying me. He left me much reassured. Thanks also to Charlene who gave me information about frames & lenses...

—Alan G.
Eastbourne store, 03/05/2023

Staff friendly & professional. Spoke Rosie so she understood what was being said. Optician extremely efficient & took his time including Rosie in the discussion.

—Rosie L.
Eastbourne store, 03/05/2023

both David and Olive were profesional in dealing with the eye test and subsequent order for the new frames.Looking forward to the follow up visit to collect the new glasses

—William M.
Battle store, 02/05/2023

Olive is always so helpful, friendly and patient. During our appointment on Saturday Olive provided guidance and advice that helped us make informed decisions.

—Glynis M.
Battle store, 02/05/2023

Everyone was very informative and helpful. Thank you.

—Kathleen T.
Battle store, 30/04/2023

Staff as always were polite and friendly. Optician very professional.

—Susan W.
St Leonards store, 30/04/2023

All 3 staff encountered were helpful, informative and experienced. Very impressed.

—Bernadette W.
Polegate store, 28/04/2023

I had a very experience from the time I entered to when I left. The examination by Mr Bottrill was thorough and extremely informative and helpful advice was given. I would like to thank him for his kindness and professionalism.

—Michael J R.
Battle store, 27/04/2023

Everyone was so helpful and welcoming. I had a great experience thank you

—Tracey W.
Bexhill store, 27/04/2023

Everyone is fantastic! From the minute you walk through the door to the minute you leave. Professional and yet friendly. Excellent with kids (and adults of course). Can't say how easy it was to take 3 kids to be seen by the optician.

—Kevin W.
Battle store, 25/04/2023

Everyone was very lovely - the optician was very good at giving very clear and understandable information 😀

—Penny A.
Eastbourne store, 23/04/2023

Thank you as always for a very pleasant visit, a lovely welcome, everyone was so kind and helpful and a very short waiting time considering I arrived early. I have every confidence in Mr Patel who I have been seeing for a number of years and appreciate his very kind and professional manner and willingness to answer my questions and give me reassurance, A big thank you to you all!

—Mary D.
Polegate store, 21/04/2023

Antoinette was excellent, explaining in detail the images taken and what the cause and ongoing impact of 'flashes' within my eye are and could be. All of my questions were answered and I came away a lot less anxious than when I arrived!

—Gillian G.
Eastbourne store, 21/04/2023

My daughter has anxiety and sensory problems and when I booked the receptionist was really helpful and understanding (Avril) and said she would talk to the optician. We were made to feel very welcome and relaxed and Surainder Puri explained everything as he went and made Kaitlynn really relaxed. So thank you 😊

—Kaitlynn C.
Battle store, 21/04/2023

Most helpful. Efficient. Angela with selection and fitting

—Margaret D.
Bexhill store, 19/04/2023

Excellent service as always, much reassurance given. Would recommend without any doubts.

—Aileen R.
Battle store, 19/04/2023

The whole team managing the practice that day in Polegate were professional , attentive and helpful . I can highly recommend this local business .

—Alison T.
Polegate store, 17/04/2023

As always ... It was a pleasure to visit Barraclough's once more. Not only for an annual eye test, but for a complete eye check this time. This was carried out by a very pleasant gentleman Ophthalmologist. Of course, the Ladies in reception were very nice as well.

—Colin S.
Polegate store, 17/04/2023

All staff very knowledgable and professional. , friendly and everywhere spotlessly clean. Highly reccommend

—Susan S.
Polegate store, 14/04/2023

Trevor was great - very thorough and took time to explain what he was doing and the results

—Steve V.
Eastbourne store, 14/04/2023

Service was excellent having been informed of my deafness and instructions were very informative.

—Robert N.
Polegate store, 13/04/2023

All the staff are very friendly and very helpful with choosing frames etc, everything is explained in detail, always a very pleasant experience

—Carol J.
Battle store, 13/04/2023

Excellent professional service by all members of the team. Everything done at a comfortable pace making for a relaxing visit.

—Nicholas R.
Battle store, 13/04/2023

I was very pleased with both services. Ms Firdaus in her thoroughness and Ms Motylinski in her quick response regarding my insurance claim

—Sandra L.
Bexhill store, 13/04/2023

All of the staff members are welcoming , charming , efficient and very professional. I feel cared for .

—Jenny H.
St Leonards store, 06/04/2023

Mr Puri was as professional and caring as ever at my recent eye test, very thorough and explaining everything as needed. Natalie was very helpful and gave me excellent advice in a professional and caring manner too. This is why I come back each year!

—Stephen T.
Battle store, 05/04/2023

All members of staff were friendly and helpful. I have always found this since I first visited many years ago and have recommended many people who have needed to change their opticians.

—Janet C.
Polegate store, 05/04/2023

All the staff, including the optician, Mr James Fuller, were very helpful and I was able to ask questions regarding my eyes without any feeling of being rushed or uncomfortable. Thank you

—Christine W.
Polegate store, 05/04/2023

I’ve never had such a thorough eye test. Was really impressed. Nice optician and lady assistant in shop, was very helpful too. Great service

—Sheila L.
St Leonards store, 05/04/2023

Antoinette was very helpful and friendly. Nice to be remembered after quite a gap! Also, really grateful to have my current glasses tightened up and clear explanations about purchasing new ones!

—Angela L.
Eastbourne store, 05/04/2023

I was very happy with my visit to Baracloughs last Friday. Dr Javadnia was as efficient helpful and friendly as I have always found her and Amanda was her usual smiling friendly and helpful and efficient receptionist.

—Karolyn M.
Uckfield store, 05/04/2023

I met Trevor for the first time on Friday what a smashing fellow. He introduced himself and said call me Trevor. I had just recovered from cataract operation and came for my check up I found him to be very thorough. I also find the Girls to be so nice I know I only have to go once a year but they are always kind and cheerful thank you all.

—Fay D.
Bexhill store, 05/04/2023

I don’t belive you need to improve on the perfect store you have in polegate, the receptionist was so friendly and I can’t speak highly enough about James who looked after me, he answered all my questions, showed me the photos of my eyes, and explained every step he was doing, how wonderful that was. The lady that helped me with my frames was really nice and kfrendly very professional and didn’t rush me at all, so all in all my vist was such a positive one ,I now won’t be going anywhere else to have my eyes looked after, thank you so much barracloughs came away so positive and very happy. ♥️

—Janet W.
Polegate store, 05/04/2023

Very nice experience - all staff members very friendly and helpful. Thought too. that your showrooim etc., was clean, bright and inviting which helps towards a welcoming atmosphere.-not like one or two I have encountered!

—Patricia G.
Seaford store, 03/04/2023

Always excellent service. I have seen to Mr Puri for years and he always so good at explaining everything and what options should be considered for me with my type of work. Even though he is now only in Battle and I am in Hastings I am happy to travel to still be able to have my appointment with him.

—Joy F.
Battle store, 29/03/2023

Best service, All staff are very helpful and friendly specially Kelly. Steve is very thorough.

—Amirbanu J.
St Leonards store, 29/03/2023

The Battle team have always been very helpful, professional and I have every confidence in in their advices.

—Janette M.
Battle store, 28/03/2023

All staff were friendly and helpful - making my appointment a pleasure rather than a chore.

—Robin T.
Polegate store, 28/03/2023

All members of staff at your Polegate office were friendly and helpful

—Pauline C.
Polegate store, 28/03/2023

First time here having recently moved to Seaford. I found the experience very friendly and welcoming from the moment I walked in. The optician was very friendly, knowledgeable & helpful. Will definitely be going back & would highly recommend. Thank you to all.

—Ellen H.
Seaford store, 28/03/2023

Your staff were very helpful during my recent appointment and came across as being very proficient and knowledgeable of your products, Excellent service, Well done

—Norman M.
Bexhill store, 28/03/2023

Excellent and professional service from a lovely team of people, thank you.

—Michael M.
Battle store, 28/03/2023

All the staff are always helpful and go above and and out of there way to help . this is why we as the a whole family have now recommended other family members to .

—Rachel J.
Uckfield store, 28/03/2023

A big "thank you" to James who carried out a very thorough examination. On arrival I was greeted by a very helpful and cheery Receptionist.

—Genevieve Patricia D.
Polegate store, 28/03/2023

Super friendly and helpful staff. Mr Patel took his time and explained everything. Sophia was really helpful and clearly loves her job, and has good taste in eyewear. Helped me pick a great pair of C&G frames Thank you.

—Christian G.
Polegate store, 27/03/2023

As always, made to feel welcome. Everyone is always very helpful. My eye test went smoothly, very easy and informative. Many thanks

—Sharon S.
Bexhill store, 27/03/2023

The optician himself (sorry, I don't recall his name) was most pleasant and helpful - and had a sense of humour - most important! And, of course, the lovely Rita who helped me choose my frames as if she was choosing them for herself! Excellent, all round

—Joanie B.
Bexhill store, 22/03/2023

I found the entire eye test experience at Barracloughs, a first for me at the age of 76, thoroughly relaxed, pleasant and courteous. From a helpful telephone reception at the Polegate branch, who took the time to find an appointment for that afternoon at their Eastbourne branch, to being put at ease and made to feel welcome at Terminus Road - the company ethos was right there. Special mention to the easy and knowledgable attention from Gwylwm and the helpful and clear efficiency of the testing analysis delivered with empathy by Annette. Without hesitation I would fully recommend Barracloughs.